By Tracie Evans on May 16, 2024 Verified by Google

Buyers Beware had no idea that the sales associate was putting me into a contract. Sales associate basically did a bait and switch pitch. I was told l was signing to authorize monthly payments. When l tried to cancel that's when l found out l signed a contract. The contract and cancelation requirements are awful read it before signing. This club is a hit or miss with the instructors. I started Pilates at this club 10 months ago at first it was good instructors especially Jen! Who is no longer there and a lot of availability as far as class times now you can barely get in at convenient times which does not guarantee you a spot each week and most of the good instructors are gone. I got in on a promotion l paid 159 per month for 8 classes regular cost 199. It is no longer worth it for mediocre classes and you may not get a spot but you still have to pay no matter what or you just lose your credits. I am now forced to attend this club pretty much 45 more days due to the the cancelation policy!!! I will never recommend this club to anyone. As you can see other reviewers have had issues with the contract it is ludicrous and it is not good business practices. The manager Karrie is unprofessional will not verbally explain this confusing contract to me and some of the instructors do not instruct they talk for 30 minutes out of an hour that you pay for! They never answer the phone. This has been the worse experience BeWare.

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By Tracie Evans on May 16, 2024 Verified by Google

Buyers Beware had no idea that the sales associate was putting me into a contract. Sales associate basically did a bait and switch pitch. I was told l was signing to authorize monthly payments. When l tried to cancel that's when l found out l signed a contract. The contract and cancelation requirements are awful read it before signing. This club is a hit or miss with the instructors. I started Pilates at this club 10 months ago at first it was good instructors especially Jen! Who is no longer there and a lot of availability as far as class times now you can barely get in at convenient times which does not guarantee you a spot each week and most of the good instructors are gone. I got in on a promotion l paid 159 per month for 8 classes regular cost 199. It is no longer worth it for mediocre classes and you may not get a spot but you still have to pay no matter what or you just lose your credits. I am now forced to attend this club pretty much 45 more days due to the the cancelation policy!!! I will never recommend this club to anyone. As you can see other reviewers have had issues with the contract it is ludicrous and it is not good business practices. The manager Karrie is unprofessional will not verbally explain this confusing contract to me and some of the instructors do not instruct they talk for 30 minutes out of an hour that you pay for! They never answer the phone. This has been the worse experience BeWare.

Write a Comment