By Katharine Couch on July 8, 2026 Verified by Google

Disappointed I came in this mall from out of town I’m from Vegas I asked for my burger to be put in a bowl with my bread seperate I have severe stomach issues when eating stuff with too much grease so I ask for a little hamburger but I wanted the patty in a bowl bread on the side to squeeze the grease out when I asked for that she walked up to the general manager wearing the black five guys collar shirt they proceed to say if people have stomach problems why are they eating out the cashier says “that part” which is completely inappropriate I shouldn’t be harassed about my health I’m a human that wants to eat I love five guys back home but this location ? I wouldnt recommend I got treated like shit and logically I was being extra nice because I could’ve asked the kitchen to do the extra for me and I didn’t treat people better !

By Joshua Campbell on June 19, 2026 Verified by Google

Took forever and completely ignored my what I ordered.

I ordered Cajun fries and received all regular fries.

I picked nearly every topping for my burgers but only received tomato and lettuce in each burger.

It took this restaurant 1.5 hours before my $67 order was ready for pickup. Multiple Uber drivers were dispatched and had to cancel because the order wasn’t ready.

I’ll never order from this location again.

By Shawn Arnold on March 11, 2026 Verified by Google

Would give 5 star if it didn't cost over 20 bucks for a regular burger and regular fry. You can't beat the taste of 5 guys. If it were more affordable I'd eat here more but the chicken teriyaki place in the mall gets my business every time unless it's that occasion ever 3 months where in just craving a $20 burger and fry. Sad it's became so unaffordable to eat here

By Anthony L (Mitsuturbo) on January 11, 2026 Verified by Google

This is a great 5 guys location. The fries, burgers, dogs and shakes are great and they've never gotten an order wrong. The staff and management are friendly and outgoing.
The prices - well, you get what you pay for. This isn't garbage "fast food".
The peanuts are great. Nice touch. Eat as many as you want!

By John Ace on August 9, 2025 Verified by Google

Overpriced food and a greasy burger people that genuinely don’t care too much about how happy you are because there’s no shortage of customers. I know the food is fresh because they make it fresh to order but there’s so many people that are just waiting to take each other‘s food and they’re not happy. I would skip this place if I could. I’m just generally frustrated with it. I don’t think I would go back.