By Julie Cotton on July 6, 2026 Verified by Google

I would highly recommend this company. I had Nancy back again today and this woman is absolutely wonderful. She packed all my belongings the first time she came and now she is back cleaning. The experience was so relaxed, she made me feel very much at ease. She did a fabulous job. As I said highly recommended, she certainly deserves a raise in my view.
Julie Cotton

By Susan Alsop on June 30, 2026 Verified by Google

I am very happy with the service I received!! We had a water leak and it damaged our ceiling, floor upstairs and our main floor. From start to finish Service Master was on top of everything. Their team and the trades they sent in were all great!! They communicated everything with time lines and I am happy to say my place is back to normal!!

By Margaret Lister on June 25, 2026 Verified by Google

I had an excellent experience with ServiceMaster Restore of Fraser Valley. A special thank you to Simon, whose communication throughout the entire process was outstanding. He kept me informed every step of the way, responded promptly to questions, and made sure I always knew what to expect.

What impressed me most was Simon’s willingness to go above and beyond. He genuinely cared about making sure everything was handled properly and that I was satisfied with the results. His professionalism, attention to detail, and commitment to customer service turned what could have been a stressful situation into a smooth and positive experience.

I highly recommend ServiceMaster Restore of Fraser Valley to anyone in need of restoration services. Thank you, Simon, and the entire team, for your hard work and exceptional service!

By Kim on June 19, 2026 Verified by Google

We had a great experience with this company. They were all very friendly and easy to work with. The roofing company they used was great (Best quality roofing) and the drywaller/painter did such a good job you'd never know the ceiling and walls had been ripped down. It was a stressful few months but once the work got started they moved fairly quickly.

By J Smyrski on June 13, 2026 Verified by Google

They don't work weekends or holidays, which is wild for a company that offers storage. They also refuse to do any move-in if there's tradesmen on your property, which I found out the hard way, when I needed to scramble and find accommodation for the BC May long weekend at 3:00pm Friday.

I appreciate their hard work but it's like pulling teeth to get any communication from these folks. I cannot forgive how they left my condo (with my appliances and belongings) unsecured for 9+ weeks by leaving both my front and patio door unlocked. They broke my ground-floor patio door lock during move-out and ignored my multiple complaints that my home was unsecured. 7 weeks after I initially reported my broken lock, Project Coordinator Candace replied to my email with pictures of my broken lock saying she couldn't find any pictures of my broken lock (???). I asked them to please at least pull my security bar from storage and put it on my patio door if they intend to leave my door lock broken. They eventually took my security bar out of storage but, during my weekend check-ins, it was never on my door. It was usually haphazardly thrown into the pile of appliances in my demolished kitchen. One weekend I found it outside, on my patio, tossed into a bush. Very poor.

Since I need to give one star, I would like to dedicate it to the Filipino ladies who helped me pack up my loose contents during the first stage of move-out. They were fantastic! So hard-working and so respectful of my belongings. Wishing them all the best.

If you need renovations, I would definitely recommend DKI Precision in Delta! They were great.

By Debbie F on June 11, 2026 Verified by Google

Our basement flooded and Service master and Matthew Derish's crew took excellent care of us. From the moment we called late at night to signing off at the end of project, questions were answered, clarified quickly and responded to with the appropriate action. A very polite , professional and knowledgeable crew who cleaned everything up inside and out. Best thing was there were no surprises. Thanks for taking such good care of us.

By Deb Hirschkorn on June 10, 2026 Verified by Google

Well, 3.5 months later were still not finished. Still waiting for transition for our floors. Started out great, everything was happening so fast, thought maybe the most 4 weeks. Leak in the wall, we need new flooring 2 holes in our stairway and bathroom, which had to be painted. This started on March 6, we were gone most of May, only things that had been done was the bathroom, not including putting back toilet an sink
I wish we would have just got our insurance money and done it herself es. Not happy

By Nicole Drost on May 20, 2026 Verified by Google

I had a wonderful experience with ServiceMaster after a wind storm tore the vinyl siding off the side of our house. People came out within hours of my contacting my insurance company. Emergency repairs were done that evening to prevent further damage. I had amazing customer service from Tanya, Matt and Leigh-Anne. They came out several times to make sure I was happy with the repairs and to ensure I was pleased with the quality of the workmanship. It was a very positive experience.
Thanks so much you guys, Nicole Drost

By Colleen Davies on March 18, 2026 Verified by Google

We had a large tree branch crash through our home. I called my emergency insurance number at 9:15pm. They had a gentleman arrive to assess the damage by 10:30 pm
By 12:30 am there was two temporary patches on our roof. Second one didn’t come completely through our bedroom ceiling.
Next day they had their team looking at the damage in the daylight.
They are still continuing there top notch service as we wait for estimates to be approved by our home insurance.

By Bryan Saretske on February 14, 2026 Verified by Google

They get 5 star plus out of 5 for the emergency response stage when damage initially occurred. They get 5/5 for the Repair work which was done very professionally & well by all who came in to restore the damage. We would have given them 5+ for restoration if it wasn't the length of time from damage control to the point restoration could be done. For a 4-6 week complete job from start to finish it was 3 months before completed. Part of this was the 4 week approval from our adjuster to get the restoration approved & started. Then almost 2 months to get restoration started & finished in 6 days. We'd still highly recommend them, just expect delays.