By Blue Hawk on September 4, 2012 Verified by Guest

Installation day came :
Crew boss started argument with carpenter finishing up cantilever for gas ofp unit which was done correctly.
- crew installed wrong gas fireplace style of unit , replaced with correct unit .
Crew also forgot spray foam to seal gas lines on exterior of cantilever , I gave them acan I had and thety never offered to pay me for the can .
Metal trim around insert poorly made with crooked joints and painted poorly , on subsequent visit techie used spray paint with a glossier finish than original finish - result is a ridiculous stripe finish of flat and semi gloss paint .
When we advised we weren't happy with this trim the manager (Dave ) stated we only paid $232 for the trimso we couldn't expect quality workmanship !
Their solution is to replace the crooked trim piece and re- paint the trim with spray paint again but the crew boss who painted it in the first place staed he didn't think he could get it off due to silicon caulk being applied at the time of instalation .

Would not recommend these folks for any job to anyone !

Write a Comment

By Blue Hawk on September 4, 2012 Verified by Guest

Installation day came :
Crew boss started argument with carpenter finishing up cantilever for gas ofp unit which was done correctly.
- crew installed wrong gas fireplace style of unit , replaced with correct unit .
Crew also forgot spray foam to seal gas lines on exterior of cantilever , I gave them acan I had and thety never offered to pay me for the can .
Metal trim around insert poorly made with crooked joints and painted poorly , on subsequent visit techie used spray paint with a glossier finish than original finish - result is a ridiculous stripe finish of flat and semi gloss paint .
When we advised we weren't happy with this trim the manager (Dave ) stated we only paid $232 for the trimso we couldn't expect quality workmanship !
Their solution is to replace the crooked trim piece and re- paint the trim with spray paint again but the crew boss who painted it in the first place staed he didn't think he could get it off due to silicon caulk being applied at the time of instalation .

Would not recommend these folks for any job to anyone !

Write a Comment