By Purple Shrimp on August 6, 2015 Verified by Guest

owner Rose Gneo and her assistant Tiffany offer horrible customer service. Does not know about product installation only wants to collect her money and run. left a hole in a new brick wall and didn't see a problem with that. Installer used electrical tape on the outside pipe, and again Rose thought that was fine . Refused to take ownership for her error and offered no compensation. Would never recommend Marquis Fireplace to anyone

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By Purple Shrimp on August 6, 2015 Verified by Guest

owner Rose Gneo and her assistant Tiffany offer horrible customer service. Does not know about product installation only wants to collect her money and run. left a hole in a new brick wall and didn't see a problem with that. Installer used electrical tape on the outside pipe, and again Rose thought that was fine . Refused to take ownership for her error and offered no compensation. Would never recommend Marquis Fireplace to anyone

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