4.7 
Business Hours
M-F 9am-5:30pm, Sa-Su Closed
Listed In: Mortgages Firms
Not everyone can save you up to $600 on your insurance—why? Because it’s hard work. It takes hours of comparing prices, reviewing policies, and going through all the coverage details to make sure you have what you need, at the best price. That’s what Security Service Insurance agents do for you.… Not everyone can save you up to $600 on your insurance—why? Because it’s hard work. It takes hours of comparing prices, reviewing policies, and going through all the coverage details to make sure you have what you need, at the best price. That’s what Security Service Insurance agents do for you. Request a free, no-obligation quote from us today!* And while you’re there, check out the unique, new checking account that provides you up to $1,000 mobile phone coverage, 24/7 ID theft protection, dark web and social media monitoring, daily credit score, and more. Come by to open your account today!** | *Security Service Insurance (SSI) is a subsidiary of Security Service Federal Credit Union. Products offered by SSI are not insured by the National Credit Union Administration (NCUA) and are not issued, guaranteed, or underwritten by Security Service or the NCUA. **Federally insured by NCUA. Membership eligibility required. Up to $1,000 Mobile Phone Coverage: $500 maximum per covered claim after $50 deductible. Two claims within a 12 month period. Limitations apply. For details, see “Electronic Device Protection Policy Summary - Terms and Conditions” at SSFCU.org/disclosures. Coverage is provided by NXG Strategies, LLC and administered by Worth Ave. Group. Read more
By Copper Penny on June 26, 2026 Verified by Google
Today, I needed special assistance and when I arrived at the Hwy 46 branch, I was greeted and invited in. The lady I usually meet with was out, but I met a new lady who helped me tremendously. She took great care of me and my situation and solved my issue in a short timeframe. I appreciated her calm and efficient manner and was very pleased. Thank you, Hwy 46 branch!
By Bobby Pineda on June 22, 2026 Verified by Google
I had some issues that I needed help with and the assistance I received at security service federal credit union on highway 46 in New Braunfels was very helpful. Tina Rodriguez deserves a special shoutout, and possibly a promotion!
By Ashley Mosher on June 10, 2026 Verified by Google
I had an outstanding experience working with Michael at the SSFCU New Braunfels location. He went above and beyond to help me find the best deal and rate for my new auto insurance. Michael was incredibly kind, professional, patient, and informative throughout the entire process.
He took the time to do extensive research, compare options, and explain everything clearly so I could make the best decision. I have a busy schedule, and he was always accommodating and never made me feel rushed. His dedication and attention to detail truly made a difference.
Thanks to Michael’s hard work, I ended up with a great rate and coverage that fit my needs perfectly. I am so thankful for all of his help and highly recommend him to anyone looking for insurance assistance. SSFCU is lucky to have someone as knowledgeable and customer-focused as Michael!
Thank you again, Michael! ☺️
By Adam Alvarez on April 25, 2026 Verified by Google
Went in there to pay off a loan and walked out with a checking account today. All thanks to the excellent customer service provided by Tina today!! Was a real big help and was very sincere and genuine. Looking forward to banking with you guys in the future! Great Job Tina!!
By Zoe Stillings on January 26, 2026 Verified by Google
Mike has been so helpful with saving us money on our auto insurance. He did everything he could to try and find us a cheaper homeowners insurance policy as well. Thanks so much Mike! I look forward to working with you again in the future as our home and auto insurance agent.
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Michael Shepherd - Security Service Federal Credit Union 4.7 out of 5.0 based on 387 user reviews.
Michael Shepherd - Security Service Federal Credit Union
1692 W. State Hwy 46, New Braunfels, TX
1692 W. State Hwy 46, New Braunfels, TX
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