By menmar on April 23, 2011 Verified by Email

This store overall is not too bad. The customer service however needs some work, especially the owner, Lisa. The few times I've been there, I found her to be quite rude and condescending, which is something I did not expect. Being a business owner myself, I expected much more from her. No matter what my mood is for that day, I always make an effort to make my customers feel welcomed, valued and appreciated. I don't feel the same with Lisa. Now, when I think of shopping at a consignment store, I go to the many other consignment shops that make me feel more welcome. I'd rather give my money to owners that appreciate my business. I feel it's only fair however to note that most of the staff are friendly and there is a decent slection of clothes. I believe it's mainly Lisa who needs to check her attitude. Unfortunately, I have other friends that have experienced the same thing.

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By menmar on April 23, 2011 Verified by Email

This store overall is not too bad. The customer service however needs some work, especially the owner, Lisa. The few times I've been there, I found her to be quite rude and condescending, which is something I did not expect. Being a business owner myself, I expected much more from her. No matter what my mood is for that day, I always make an effort to make my customers feel welcomed, valued and appreciated. I don't feel the same with Lisa. Now, when I think of shopping at a consignment store, I go to the many other consignment shops that make me feel more welcome. I'd rather give my money to owners that appreciate my business. I feel it's only fair however to note that most of the staff are friendly and there is a decent slection of clothes. I believe it's mainly Lisa who needs to check her attitude. Unfortunately, I have other friends that have experienced the same thing.

Write a Comment