By Silvana Avramska-Lukarska on August 28, 2026 Verified by Google

Care was fine, but I was billed for a 30+ minute visit when the doctor was in the room for under 15 minutes—and it cost $120 more than a similar service in Sunnyvale. Will definitely not go here again.

By Alexa Romanova on June 17, 2026 Verified by Google

I was very disappointed with my visit. I came in because a rose thorn was stuck in my knee and my knee had become swollen and painful. I specifically asked for it to be found and removed, but after examining me, I was told that there was nothing there.

When I got home, the pain and swelling continued, and I had to remove the thorn myself. This confirmed that the foreign object had been missed during the visit.

I contacted the clinic and asked for a resolution and a refund, since the problem I came in for was not identified or treated. I was told they could not provide one. I am very dissatisfied with both the care I received and the way the situation was handled afterward.

By Amy Schaumburg on May 22, 2026 Verified by Google

Absolute waste of a trip in. I made an appointment for an xray of my knee, showed up way ahead of schedule and was told the “xray technician wasn’t in today.” The front desk person said he “would have called but he just got busy and didn’t get to it.” Ridiculous.

Made an appointment elsewhere and was seen in a timely manner. Get better employees that actually care about people’s time and health.

By Hakyung Yeo on March 18, 2026 Verified by Google

I had an exceptional experience with the Urgent Care Mountain View healthcare team and wanted to express my sincere gratitude—especially to Amanda, the medical assistant, and Euna Kim, NP!

I was dealing with severe hives all over my body and called to make an appointment just before closing time. Unfortunately, my appointment was mistakenly scheduled at another location. I still went to the Mountain View clinic, arriving about 20 minutes before closing, feeling quite distressed and uncomfortable.

Amanda went above and beyond to help me. She kindly called the another location to see if they could still accommodate me, even though it was already very late. She took the extra step to speak with the provider on-site to see if I could still be seen. Despite it being right before closing time, Amanda remained incredibly professional, empathetic, and patient. Her willingness to advocate for me and truly put herself in my situation made a huge difference when I was not in the best state to think clearly.

Euna Kim, NP, was equally outstanding. She assessed my condition thoroughly, explained everything clearly, and provided prompt and accurate care. What stood out most was her kindness and calm approach, which made me feel reassured during a very uncomfortable experience.

The entire process was efficient, compassionate, and highly professional. It is not easy to maintain such a high level of care at the end of a long day, but this team truly exceeded my expectations.

I am deeply grateful for the care I received and would highly recommend Urgent Care Mountain View to anyone in need of urgent medical attention. Thank you for your dedication and for delivering such outstanding patient-centered care—please keep up the amazing work!

By Amin TermehYousefi on December 31, 2025 Verified by Google

I arrived there 15min before my appointment. I was triaged by a nice nurse. Then I was in the room for 25min until a doctor showed up. The conversation between me and doctor was around 45 to 50 sec. He said i am positive for strap A and I have to take cephalexin for 10 days. Thats it. When I wanted to show him a picture he said he is busy and he will come back. I told him I have 2 months new born at home give me something strong. His reply was go to medical school 🤭
My wife was diagnosed with the same bacterial infection yesterday. She doesn't like El Camino hospital or urgent care services. She went to stanford and the doctor prescribed amoxicillin. The doctor also gave her instructions how to deal with baby during feeding or day to day tasks.