By Fuchsia Aphid on November 16, 2008 Verified by Guest

We're big family skaters. North and West Vancouver rinks are our stomping ground. Nice staff, wonderful ice, like new skates, and rates (inc rentals) of $2-3.5/person.

Today Nov 15/08 we visted Kitsilano ice rink. First, the skates were over 10yrs old (staff said 10-20). Second the price inc rental was $5/person. Third the ice was a pool on one end and had holes the size of saucers, an inch deep, the other. My daughter twisted her ankle in one, so we sat down on the team benches. 30 seconds later a rude staff member told us to get out. Why, I asked? In North and West Van public can use the benches beside the ice and moreover for watching young kids (my daughter is 5) the bleachers and the changing area are too far. No, get out they said rudely. Whats the reason I asked? We can't monitor you they said. Well I can't mointor my daughter and I doubt you can monitor those bleachers pointing high up. Well its parks board policy she said. Show me the signs staing so, I asked. Oh they've been taken down she said. I then demanded a refund, which they refused. I then proceeded to tell them this was the worst service for the highest price for public skating in the lower mainland. They said yes you're probably right. We will never go again to any Vancouver Parks Board site, and for all Vancouverites and visitors (incl Olympics in 2010) come to the North and West Van rinks. Cheap, friendly and great service!

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By Fuchsia Aphid on November 16, 2008 Verified by Guest

We're big family skaters. North and West Vancouver rinks are our stomping ground. Nice staff, wonderful ice, like new skates, and rates (inc rentals) of $2-3.5/person.

Today Nov 15/08 we visted Kitsilano ice rink. First, the skates were over 10yrs old (staff said 10-20). Second the price inc rental was $5/person. Third the ice was a pool on one end and had holes the size of saucers, an inch deep, the other. My daughter twisted her ankle in one, so we sat down on the team benches. 30 seconds later a rude staff member told us to get out. Why, I asked? In North and West Van public can use the benches beside the ice and moreover for watching young kids (my daughter is 5) the bleachers and the changing area are too far. No, get out they said rudely. Whats the reason I asked? We can't monitor you they said. Well I can't mointor my daughter and I doubt you can monitor those bleachers pointing high up. Well its parks board policy she said. Show me the signs staing so, I asked. Oh they've been taken down she said. I then demanded a refund, which they refused. I then proceeded to tell them this was the worst service for the highest price for public skating in the lower mainland. They said yes you're probably right. We will never go again to any Vancouver Parks Board site, and for all Vancouverites and visitors (incl Olympics in 2010) come to the North and West Van rinks. Cheap, friendly and great service!

Write a Comment