By Janice Green on April 28, 2026 Verified by Google

I was greeted when entering the bank.
The young lady in the office helped me and solved the 5 months old problem since opening the account. She was very polite and friendly. Thanks

By Autevia Hardy on April 14, 2026 Verified by Google

Never had a problem. I love this bank.

By Cathy Jackson on February 6, 2026 Verified by Google

They always nice to me I never had a problem now I love the embassy right there.

By Donetra Jones on April 12, 2024 Verified by Google

Today my coworker and I went into this location and received help from Rodney, he was very polite, very personable and very helpful. Ms.Sharon also came over a few times to assist us and was helpful and funny. The entire team seems very nice, there were a lot of senior customers who seemed very comfortable with this staff. I would go back to this location if i had to!

By Evelyn Nichole on November 16, 2021 Verified by Google

I came to deposit money in my account when I was asked how much money I had in my account by my teller Hershey which isn’t protocol to deposit a check but a sure way to get robbed coming out the back .She was so rude kept cutting me off when I asked to talk to a supervisor it triggered her she told me I can wait for the next person I asked her why that’s not fair . She stood up started screaming yelling at me telling me I was rude . I thought she was going come from behind the counter and attack me furthermore she was acting and talking so hostile and threatening that a lady came out off her break had to ask me was I ok . She also tried to engage other customers in the bank into her hostile behavior asking them wasnt she rude they said I didn’t here anything all we heard was you yelling .Hershey was so loud that I couldn’t even explain what I wanted So the other teller could help me Because she just wouldn’t stop yelling I felt best not even explain because I didn’t want things to escalate. I also feared for my safety and they had no security and branch manager.I was later taken care of by the lady who stopped her break to to help. I called corporate and made a complaint. I've never in my life seen that type of behavior from a bank teller it was almost psychotic how she went 0 to 100 that quick and very scary . I will be making appointment to switch to another bank nobody should have to feel scared and threatened the way I did for only trying to do business at my bank it’s not fair 😔