By Dottie Fortner on February 3, 2026 Verified by Google

Would not honor their return policy. I had my receipt and was within the 30-day return window, but was told a “Christmas return policy” applied and that returns had to be made by January 25.

The item was purchased after Christmas (on December 31st), so applying a holiday cutoff shortened my return period unfairly. This policy was not clearly communicated at the time of purchase. Very disappointing experience.

By Emilia Garcia on March 15, 2025 Verified by Google

I was at Cato's yesterday and I called ahead of time looking for a pair of shorts the girl that answered the phone who worked there was very kind and sweet pulled me out five pairs of shorts when I got there they were not the ones I wanted.. but she was kind enough to help me find something that I would be comfortable with. I was very happy with her service..

By Nicholas Calhoun on April 17, 2024 Verified by Google

As someone who frequents the Nueces County locations, I decided to take the wife here to Cato's of Calallen to clothes shop. We heard it was bigger than the ones in town. Mildly disappointed, we were! The store was rather difficult to find when using the regular road. But using the feeder road to the Walmart seemed to do the trick! Upon arrival, the store looked big on the outside. The inside was rather small and was a bit underwhelming. The stock was not as big as the Cato's in the city. This is only good for if you're really just shopping across the street at Five Points Plaza and need an extra place to look for clothes. The wife still enjoyed her shopping trip here. So that's what still keeps the three stars up here. All in all, 3/5 stars.

By Denise Garcia on April 16, 2019 Verified by Google

I always find great deals here. I'm usually able to get more for my money. And I always walk out with a smile on my face. Wonderful staff. Always helpful & courteous. Am telling u to go here & now my secret is out. Lol

By Phoenix Gillihan on July 1, 2016 Verified by Google

Had some good choices for women but I found a coverall that I really wanted but it had 5 holes. I was willing to purchase but not for full price and the lady said that she can only take off $3 off original price which really is not even worth it since it was $24.