By Blue Star on August 6, 2026 Verified by Google

I have been using AmBient H&C for several times through my home warranty company, they consistently perform well. The office manager is very responsible.

By Elizabeth Gale on June 15, 2026 Verified by Google

My experience with AmBient through my home warranty was amazing! They were kind and polite, responded quickly, and worked me in when my AC went out in 90+ degree weather. Great prices as well. Thank you, AmBient!

By Andy Coan on May 19, 2026 Verified by Google

Excellent service on a full HVAC replacement at a fair price. Great communication from the start, and all my questions were answered. The crew worked hard and left everything better than they found it. Erick walked me through everything and even remembered to reset the water heater for me because the gas had been turned off. Thanks again for great service and a great deal!

By Kap Kim on March 26, 2026 Verified by Google

Outstanding Service and Persistence – Truly Exceptional Experience

I’ve been a customer of American Home Shield (AHS) for over 20 years, and for a recent AC repair, they assigned Ambient Heating and Cooling. What I experienced was one of the most impressive service engagements I’ve had in a long time.

The issue turned out to be quite complex—a tricky loss of 24V signal from the indoor unit to the compressor through a multi-wire cable. This wasn’t a straightforward fix, but the Ambient team approached it with determination and professionalism. They spent several hours troubleshooting and even deployed two teams (three technicians total) to isolate and resolve the issue. Their persistence paid off—the compressor was up and running again.

What truly set this experience apart, however, was the exceptional coordination and customer care provided by Deanne. From the moment the service ticket was opened through final resolution, she was fully engaged. I initially had a Tuesday appointment but reached out to see if Monday might be possible. Deanne responded on Sunday evening to confirm a Monday morning visit—already above and beyond expectations.

Throughout the process, she maintained constant communication via text, including proactive updates—even late in the evening between 8 PM and 10 PM—while coordinating additional resources to ensure the issue was resolved quickly and correctly. Her responsiveness, ownership, and commitment to customer satisfaction were simply outstanding.

I’ve worked with many service providers over the years, and I can confidently say Deanne and the Ambient team are a cut above. Highly recommended for anyone needing HVAC service done right.

By Viju Chiluveru on September 12, 2025 Verified by Google

This company deserves 5-star rating or even more. Dianne and Joe have helped me every time I had something to ask right from my first inquiry to post installation inspection. Seamless process. Quick quote and price finalization, quick installation, friendly installers and good brand. Goodman was what we chose. I strongly recommend them if you are looking value for money and good people to deal with!!