By Cameron Feringa on May 26, 2026 Verified by Google RONA COLD LAKE

Employees have been dealing with Google having the hours wrong since December, but theyare helpful and polite.

They close half an hour earlier then Google says. Their website should have the correct hours too.

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By Braeden on April 11, 2026 Verified by Google RONA COLD LAKE

Exceptional service, great stock of various products. Knowledgeable staff, if you have a project, shop at rona.

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By Butch Shaw on August 2, 2025 Verified by Google RONA COLD LAKE

Terrible online shopping experience. I ordered 11 of one thing and 1 of a different thing. First they said they were sending the shipment to the local Rona for pickup. Went there but shipment was not there, it was at the courier pickup.
Picked up packages, I was short one package. Called Rona online shopping to inform them, they understood the problem and said they would find the missing package and email me back. 1 week went by, no update. Called Rona again, explained my situation, they understood. Another week went by, no update. Contacted Rona a third time, another week, no update. I called a forth time, again I explained that I am missing a package, identified that either they find it or give me a refund. I stayed on the line to make sure they found it, 1 1/2 hours later they said they found it and gave me tracking courier tracking number. After a week it was at the courier pickup but when I got home and opened it up I to find a bag of clover seed.
Called Rona again, I asked to talk to their manager, again, I explained the situation, she said she would get back to me. I asked how long it would take to get back to me and she said later that day or the next. A week went by, no update so I called her back, when we were done talking I had a full refund for the $227.00 1 missing item and a gift card for $150.00. 1 1/2 months to straighten out a missing item. I gave two stars because they threw in a $150.00 gift card. Will I shopping Rona online again, NO.

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By D M on December 31, 2024 Verified by Google RONA COLD LAKE

It's always been a great experience interacting with the staff, but this is literally the worst Rona location I've ever seen due to consistent, extremely limited stock. It's going on 8 months, and some items are still not restocked. Do you need some outdoor light fixtures? Well, they have one in stock of one style, 2 in stock of another style, and so on. Just one example. Most homes have 3 minimum. I've ended up having to go to other stores in town for almost everything I've went to purchase at Rona in Cold Lake. This place makes the drive to Lloydminster worth it just so you can get what you need. Being in a smaller, somewhat northern city should not be an excuse either. It should be an opportunity to be the best provider. I've lived a lot further north in a similar sized city in BC, and the Rona there was every bit as good as the larger cities, with obvious adjusted stock. Do better, PLEASE!

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By Alexander Oliver on December 4, 2017 Verified by Google RONA COLD LAKE

The staff are super friendly and always professional. I love how they address your needs and will accolade on price when they can, overall it's a great shopping experience :)

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