By Iris Gonzalez on July 30, 2026 Verified by Google

We came to Petco looking for a robo dwarf hamster for my child, and we found exactly what we were looking for! 🐹💕 The sales associate was very helpful and took the time to guide us through everything we needed to know.
We were already prepared at home with a beautiful setup for our child’s new little pet, so we didn’t need any accessories and simply purchased the hamster. We really appreciated the helpful service and welcoming experience. My child is so excited about their new little furry friend! 🐹🥰

By Diana Jones on July 3, 2026 Verified by Google

I brought my dog, Vader here yesterday. There is a PetCo less than 3min from my house but my DIL grabbed last 2 appt slots for her dogs. This one is about 25min away from me. And the experience at these facilities were totally different. Grooming hours are from 8am and rest of store opens at 9am. Here, they have a doorbell so they know to come let you in. (Other place we were waiting for 10min before lady came out) doesnt seem like long time unkess you have another dog with appt to take to another place. Here, lady was cheerful, great vibe, Vader felt calm even though it was a new place for him. Checked him in,asked to use either eucalyptus or tea tree shampoo for him so he can smell good. No issues. At pick up he was happy, seemed happy with them. Talked around store for shirt and treats. Other place total opposite, DIL had to go in the back to get her dogs out of cages..they were crying and shaking. Other things happened at other place but wont get into it. Needless to say, this will be Vader's new place to get groomed. Listen to your pets. They did a wonderful job with him. Also, she pre- booked the next appt for me, which i did appreciate, even if I may need to reschedule it, I can put in my calendar and not forget or stress about getting him in. Thanks for taking the initiative and helping me not forget!

By Raul Gloria (Gamer Pro) on May 10, 2026 Verified by Google

Once you’ve been to one Petco, you’ve kind of been to them all — but this location still gave me a good experience. The lady at the counter was friendly and pointed me right to the dog food I needed without any hassle. Store was clean, organized, and checkout was quick. Overall, a smooth and easy visit for pet supplies.

By S on March 22, 2026 Verified by Google

Brought a weak bat in to find him something to eat to get him back on his wings.
The lady at the register was super nice and helpful. Got us the perfect sized crickets for the lil guy!
He didn't eat them right away and I had to mush them up for him, but he has since fully recovered and returned to his colony!
Thank you =3

By Zanel Pizarro on October 22, 2024 Verified by Google

Our Nature School, Nature and STEM Kids College visited the Petco Store at Austin Hwy. It was super fun! So many furry friends to see! Such an awesome time. We had the opportunity to see and touch ferrets, a snake, a bearded dragon, a guinea pig, a tortoise… 🐢🐍🦎🐹!! Special thanks to Zack, the Store Manager, he talked to the students, teachers and parents about the different pets and which ones would make a good addition to the Classroom and which other ones not so much. We had a great experience at this store, all staff super friendly and caring. It was also very organized and stocked with pet supplies!