1101 Bay St, Toronto, ON, M5S 2W8
Listed In: Hotels

By Cobalt Toad on October 6, 2010 Verified by Guest
BROKEN ELEVATORS, PAYING FOR "CONCIERGE" SERVICE YOU DON'T GET
Please be advised that while the staff is great - that you will be sadly disappointed with the Oxford head office management.
The building is ALWAYS running with one broken elevator - thus wait times can be up to 3 minutes and 45 seconds (I have timed it!) and don't be surprised if you are STUCK in the elevator at least once a year (its scary!).
Please also be advised that Oxford advertises a "concierge" service - none is offered. They recently stopped enabling the staff to accept packages on tenant's behalves (every other Bay street apartment WILL accept it - this has lead me to have to send all my packages to friend's apartments that do not live at 1101 Bay). Therefore they are advertising a service that is not offered - short of that I can't imagine any "concierge" service.
For the price you pay - short of the nice staff - please be prepared to deal with broken elevators, unfriendly head office management, and paying for "concierge" services that are not given.

By Cobalt Toad on October 6, 2010 Verified by Guest
BROKEN ELEVATORS, PAYING FOR "CONCIERGE" SERVICE YOU DON'T GET
Please be advised that while the staff is great - that you will be sadly disappointed with the Oxford head office management.
The building is ALWAYS running with one broken elevator - thus wait times can be up to 3 minutes and 45 seconds (I have timed it!) and don't be surprised if you are STUCK in the elevator at least once a year (its scary!).
Please also be advised that Oxford advertises a "concierge" service - none is offered. They recently stopped enabling the staff to accept packages on tenant's behalves (every other Bay street apartment WILL accept it - this has lead me to have to send all my packages to friend's apartments that do not live at 1101 Bay). Therefore they are advertising a service that is not offered - short of that I can't imagine any "concierge" service.
For the price you pay - short of the nice staff - please be prepared to deal with broken elevators, unfriendly head office management, and paying for "concierge" services that are not given.