By Patriot Construction Co Mountains Edge Gen. Cont'r (GreenThumbs) on September 17, 2026 Verified by Google

They surely went back to the old way if preparing their children with the juicy meat texture rather than the semi- dry version which was difficult to chew off from the chicken bones. The juicer chicken meat preserves the delicious spices El Pollo Loco is known for. Which is the most uni tasting fastfood chicken restaurant in the West. Keep it up El Pollo Loco 😜. You won me back!!

By Susan -A on July 1, 2026 Verified by Google

I love El Pollo Loco, but this time I had a very bad experience. The service was bad. No one wanted to take my order. Instead they kept telling me to use the automated system. I know how to use the system, but the system doesn’t know how to take my specific special request. No one would listen as if nobody cares about customers anymore. As for the chicken itself, it tasted so bad that as I was biting into it, I felt like a mini chicken coop, smelling that awful smell. I ordered extra to take home with me, but I decided to just dump the whole thing it was that bad. What happened to the quality of our Loco chicken?!?

By DLP_ ThatLife on March 17, 2026 Verified by Google

I got two chicken burritos. They were pretty good. The chicken could have had more seasoning on it but other than that it was pretty good. Has some good macros as well.. IYKYK... 🤙🏾

By Francisco Javier on January 3, 2026 Verified by Google

Went to eat my usual three
Piece chicken and the lady that cooked my chicken by the name Lele end up
Burning my chicken and also serving me old coslaw and cold mash potatoes. She tried to blame another cook by the name Danny. But what she didn’t realized is that I spoke with her while she started preparing my chicken in the grill. She is the one that did the cooking at the time that I was there. Danny knows how to
Cool the chicken right. I’ve mention to upper management to have her removed from cooking since many times she has over cooked my chicken. Order number 8597

By Vincent L on December 6, 2022 Verified by Google

We got some El Pollo Loco coupons in the mail and so came here to try it out, and it didn’t disappoint. We ordered their fire-grilled chicken pieces meal. The chicken was fairly moist, tender and tasty. We also tried their beef quesadilla which was also good. The coupons gave us a significant discount, and after we placed our order, we were given more coupons. We’ll for sure come back with them.