By Chris Molineaux on April 17, 2026 Verified by Google

I asked for some literature about a product they sell and the guy told me to go online and said he doesn’t have time to look for a booklet for me. Not only was he less than helpful, I wasted a trip there to chat with someone knowledgeable about the product they are a supplier for. This was the Burlington location.

By Doris Ogden on March 5, 2022 Verified by Google

A big shout-out and thank you to the folks at Curtis Lumber on Pine Street. Clara was fabulous to work with on a sink purchase, and the employees at the front desk are always willing to go the extra mile for customer service. Fabulous job always!!

By Farid Quraishi on February 17, 2022 Verified by Google

We had an excellent experience working with Clara at the Kitchen & Bath showroom at the Pine Street location in Burlington. Our kitchen is very small and was in dire need of a redesign - a challenge even for the best designers. It is probably much easier for a designer to work with a large kitchen because there are more options to work with and more wiggle room but Clara showed her skill in being able to deliver a well-designed, ergonomic, and attractive kitchen ensemble that worked very well for the space we were confined to. The Wolf cabinetry is high quality and and reasonably priced. I would highly recommend Curtis Lumber (and working with Clara) for folks seeking quality kitchen and bath projects.

By Rebecca Wojtecki on April 17, 2021 Verified by Google

I used to live in upstate New York and had great experiences at our Curtis Lumber's. We moved to Vermont last year and I recently reached out to the Burlington Curtis for help with getting a bathroom vanity. I left voicemails for the person in Kitchen and Bath that I was transferred to. After two weeks of unreturned calls I called back and spoke with a clerk who filled out a kitchen and bath referral request. Never heard anything from that. I called and asked to speak with a manager and explained the situation. I told him I simply wanted to see what the options would be to work with Curtis on getting a vanity and would someone be able to help me. He told me he would speak with the kitchen/bath staff and assured me that either that person or he (the manager) would call me back. Well, no one ever called. I know it's a busy time for building supply stores, but I was really disappointed in the absence of any customer service. After that experience, I'd be wary to utilize their design services. Even if you can get someone to return your call.

By Alan Botula on July 22, 2020 Verified by Google

We used Curtis for a deck project. They helped us pick materials, gave us some tips on how best to use them, and told us what what and how much of everything we would need to get it done. We're very happy with the service and customer support we received there.