By Deetra Robinson on July 13, 2026 Verified by Google

I always fly Delta and didn’t know what to expect. I must say I was really impressed with everything. Yes, I would recommend flying American.

By Hatem Salih on June 15, 2026 Verified by Google

Bad bad bad, they pushed american airline flight three hours without even apologizing or giving reasons. What will happen to. people with connection flights or important bussiness trips!? consumers association should hold american airline responsible and pay compensation to passengers for any delay for any reason. lets request consumers association to hold airlines accountable for accomodations and meals for delay just like any international airlines abroad.
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🤣🤣🤣 in the same airport, flight to another city is delayed due to one crew is late!!!! they are totally belittle their customers. shameful
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Do you,'ll remember this flight, its 30 minutes delay again. my son lost his interview appointment, who is responsible for this!? where is consumers association!?
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Another 30 minutes without explanation. I started to worry about my work in two days from. now. 😂😂😂😂

By Jim Donovan on January 15, 2026 Verified by Google

First time flying American Airlines in a long time. Day after a snowstorm flying out of Detroit caused a couple hour delay that they notified me of before I headed to the airport. That was a real plus. I have a visual impairment and was flying alone on this trip for the first time in a long time. Was a little apprehensive but knew it would be okay. When I got to the gate they pre-ordered me and actually walked me to my seat. Attendant victoria, out of Detroit is amazing and a true representative of a first class organization. Highly recommend

By DD Email on June 25, 2022 Verified by Google

The people who worked for the airline I give 5 stars individually. The customer service, gate workers, stewards and stewardesses and pilots are all wonderful. They are exceptionally patient and kind even through all the cranky travelers. I want to thank the American Airline pilot who allowed my first time flyer to visit him in the cockpit. I also want to thank the cleanup crew waiting in first class for the back of the plane to exit. We had someone get sick and we were able to leave the bags in their trash while they wished our sick traveler well.

Unfortunately working together to provide a reasonably ontime flight with drinks/snack and the ability to make a connecting flight was a big fail. Specifically the Charlotte and Orlando leg of the trip was an issue. It took us 14 hours each way to fly to Detroit going to and from Charlotte, and from Orlando to and from Charlotte. When flights were changed our seats weren’t what we paid for and it took some effort to make sure I flew next to my child.

By Amber B on October 18, 2021 Verified by Google

Traveled to Arkansas in September. What a pleasant experience. The staff was awesome and even with covid I felt very safe. They gave wipes the moment you walked on the plane. Kept masks on and still passed out the cookies and drinks. The plane was clean and so was the airport. Definitely a good choice in airlines