By R. M. on May 19, 2025 Verified by Google

I have had SCCIPA for a few years and have had no problem with them for the most part. They are difficult to get a hold of sometimes, and that is a bad mark for them. They should work on fixing that problem.
However, if you can get thru, the staff is very polite and helpful. I try to call between noon and 2pm when doctor offices are closed.
Another issue is that when they send you the authorization forms, they come with different language pages that are useless to me and a waste of paper. They should be able to flag my account that I do not need those forms. Save some trees and some money, SCIPPA.

By Taylor Forester on May 8, 2025 Verified by Google

Poorly run. Their find-a-provider tool does not work. I tried calling multiple times and no one has responded to my voicemails. I cannot get the care I need. Just awful. UPDATE on 5/2025: They have no method to leave a voicemail now, even during business hours. The automated voice just says to "call back later." WOW! How is this place still in biz?

By Margaret Lewis on November 27, 2024 Verified by Google

These people keep calling me only I have no business dealings with them. In fact I live over an hour away from them!

By Seetharam Gudemaranahalli on November 4, 2024 Verified by Google

I called the after hours nurse line. It’s poorly run. The direct l first coordinator took down the info and told me I need to be transferred and just transferred me over to a different line.