By Julian Crowell on April 10, 2026 Verified by Google

Asian manager treats the high school aged girl there like complete garbage. Extremely off putting and condescending. I got to see 3 customer interactions with the guy and he completely failed all of them. Each interaction the customer left more frustrated. Feel sorry for the girl up front

By Robin Borders on March 12, 2026 Verified by Google

We had a truly wonderful experience here - because of Sydney. She was the only person working when.we came in around 630 pm tonight, and she handled the pressure of a steady line of 10+ customers with patience and professionalism. As she served a group of people, more would come in behind them. She never exhibited any frustration, and I was truly impressed. Sydney made waiting in line worth it. Thank you for a wonderful experience.

By Nathaniel Bourff on February 21, 2026 Verified by Google

Six dollars for the smallest sized kids single flavor ice cream in a bowl is wild.

By Rebecca C on February 23, 2025 Verified by Google

I came in for just one scoop, but Cold Stone said, “Nah, you need a full-blown life-changing experience.” And they were right. The ice cream was so smooth, so creamy, I briefly considered quitting my job to become a full-time taste tester.

The mix-ins? Absolute perfection. Whoever thought of smashing brownies and cookie dough into ice cream deserves a Nobel Prize. The staff even put on a little show while mixing it—like

By Andrew Morrell on March 29, 2024 Verified by Google

We stopped by Cold Stone after a movie at Emagine. The service was great. The employees were friendly, knowledgeable, and quick. We enjoyed our ice cream and conversation. We’ll be back!