By Cary Nickel on August 5, 2026 Verified by Google

Had a windshield replaced on 8/3/26, in Farmington, NM. They tore about 4-5 inches of the rubber weatherstripping off where the windshield meets the cowling/hood. Then they said nothing about it, apparently hoping I wouldn't notice. Well, I noticed, immediately. Their store manager admitted that their pre-work photos show the weatherstripping was there, but said the damage was unavoidable and they are not responsible for fixing the damage they did. I disagree and have contacted my insurance company to let them know. I had heard horror stories about Safelite and hoped they weren't true, but apparently at least some of them are.

By Lance Benally on July 27, 2026 Verified by Google

They were very helpful and professional about the line of work they put in. The lady at the front desk was very friendly and helpful and answered my questions and concerns I had and she was very understanding about concerns I had and they were very communicative about how far along my vehicle was close to being done. Would personally recommend them.

By Sue Ann Tovar on June 16, 2026 Verified by Google

We were very happy with our service! We had several unforseen complications with our auto glass installation. Our technician, Elijah, went above and beyond to fix the issues so that he could complete the glass installation, even though it resulted in him working for over 2 hours when it should have taken less than an hour. We were very happy with our experience with Safelite and will definitely use them again in the future!

By Liz Cameron on May 13, 2026 Verified by Google

The staff was friendly and took me as a walk-in for a chip in my windshield. The wait wasn't long even though they worked me into the schedule. They filed all of my car insurance papers which made the process simple and stress free. The small mom and pop shops cost less but depending on where you go some won't file your claim for you. I loved not having to file for reimbursement on my own.

By Christopher Chevalier on July 14, 2025 Verified by Google

Windshield replacement was fine, however two day later when using sunroof it wouldn’t fully closed after being opened. Took it back and was told it’s not their fault as they don’t touch the roof at all. Odd that it was working before but not after….and according to Dr. Google windshield replacements can cause issues with sun roofs malfunctioning.