By 3333dave on August 17, 2016 Verified by Email

If thinking about using this company just be prepared if issues arise for the response from Greg "It is up to Industry Standards" and be prepared to be nickelled and dimed over stupid things.

I refaced using chocolate pear cupboards and the space between the doors you can see the white shelves. I asked if they could have the 3m stickers place along the face of these shelves so they would blend instead of seeing the white shelves when door is shut. Greg replied is it is up to " Industry Standards" and if I wanted that it is an extra? For a company that installs kitchens I am sure this is not the first time it has been mentioned so either include this in the price before hand to ensure customers being happy. All they had to do is put a strip on the front of six shelves and us as customers would have been very pleased with the results instead they stick out like a sore thumb and we are very unsatisfied. I will go out and buy mactac for my $9000 reface and do it myself.

So if thinking of using Kitchen Savers beware as if I knew this before hand I would have run as fast as I could from this company. As far as "Industry Standards" if you are planning to use them make them give you a copy of these so you can understand after the job is complete.

It is too bad as a simple fix would have made our experience a positive experience instead of having a negative experience with Kitchen Savers. The experience with Greg selling us the kitchen was that he was oh so nice and then after the install he could care less about ensuring a positive experience for the customer. So sad as the resolution was so simple.

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By 3333dave on August 17, 2016 Verified by Email

If thinking about using this company just be prepared if issues arise for the response from Greg "It is up to Industry Standards" and be prepared to be nickelled and dimed over stupid things.

I refaced using chocolate pear cupboards and the space between the doors you can see the white shelves. I asked if they could have the 3m stickers place along the face of these shelves so they would blend instead of seeing the white shelves when door is shut. Greg replied is it is up to " Industry Standards" and if I wanted that it is an extra? For a company that installs kitchens I am sure this is not the first time it has been mentioned so either include this in the price before hand to ensure customers being happy. All they had to do is put a strip on the front of six shelves and us as customers would have been very pleased with the results instead they stick out like a sore thumb and we are very unsatisfied. I will go out and buy mactac for my $9000 reface and do it myself.

So if thinking of using Kitchen Savers beware as if I knew this before hand I would have run as fast as I could from this company. As far as "Industry Standards" if you are planning to use them make them give you a copy of these so you can understand after the job is complete.

It is too bad as a simple fix would have made our experience a positive experience instead of having a negative experience with Kitchen Savers. The experience with Greg selling us the kitchen was that he was oh so nice and then after the install he could care less about ensuring a positive experience for the customer. So sad as the resolution was so simple.

Write a Comment