By Joseph Tran on June 17, 2026 Verified by Google

Auntie Anne’s Mini Pretzel Hot Dogs were baked to perfection with soft, buttery pretzel dough wrapped around juicy Nathan’s hot dogs. The pretzel exterior was tender and golden while the hot dogs remained flavorful and satisfying. Every hot dog bite had the perfect balance of savory and slightly salty flavors. As for my sweet-tooth craving, the Cinnamon Sugar Pretzel Nuggets were generously coated with cinnamon sugar, warm, fluffy, and incredibly soft on the inside. The coating was not overly sweet, but sweet to the point to create a delicious dessert-like finish (and as you can see in my pic, I cleaned out my cup). Their portion sizes were generous, the food looked freshly prepared, and everything tasted magnificently delicious! Whether you're craving something sweet or savory, this combination is hard to beat! 🌟🌟🌟🌟🌟

By Eric Chan on September 17, 2025 Verified by Google

Customer service was absolutely terrible. Not willing to accommodate the customer on making a pretzel when the store is still open. Rude staff that is not willing to listen.

By Mario on April 10, 2025 Verified by Google

Customer service and management is terrible. I have an Auntie Anne's gift card that I used just fine recently at another location, and the employees at this Buena Park location couldn't figure out how to use it. Not exaggerating. She was even on the phone with her supervisor and couldn't figure it out. By the time I got fed up and used my CC to make the purchase, my pretzel was cold. I just called back to try and report what happened to a manager, but the employee that answered said there was no manager in, and she didn't know when one would come in. Never coming back here again, I can see why their locations are closing up - why deal with apathy and incompetence when you can get a better snack somewhere else?

By K Nakano on February 6, 2025 Verified by Google

Many of these locations keep changing their hours so frequently that the information on Google is incorrect. This Jamba Juice / Auntie Anne's location has had a number of issues since opening. These include consistent timely service, ordering ahead not working in store so you have to wait longer for orders after you get to the location, so it's not just incorrect hours on Google. I think these two products are liked by many, but the combo of inconsistent customer service, incorrect information online, and quality issues (inconsistentlynmade) with food, really diminish people's desire to return after a while.

By Diana Gutierrez on October 21, 2017 Verified by Google

This place is pretty cool, I love their pretzels, the girls just need to learn some basic customer service skills. They will stare you down and give you attitude when you don't know what to order or when you ask about their deals. If youre gonna come here just make it as easy as you can for them if you want them to be nice to you.
I have yet to meet a nice employee. Ive seen them get trained, looks like an interesting place to work.