By Judith Cortez on July 26, 2026 Verified by Google

What a terrible Starbucks experience. This was my very first time dealing with such a rude drive-thru barista. On top of that, I paid extra for cold foam, but they didn't add any at all. It's ridiculous to charge customers for something they never receive. Very disappointing. 07/25/2026 at 5:20pm

By Maria Esmeralda Terriquez on July 23, 2026 Verified by Google

I used to visit this Starbucks EVERYDAY but the customer service has really gone downhill. The drinks are inconsistent and rarely taste the way they should. It often feels like the baristas don't care about the quality of what they're serving, especially when you're paying $6 or more for a coffee.
Every so often, I decide to give this location another chance, hoping things have improved, but I'm always disappointed. Today, I placed a mobile order for just ONE breakfast sandwich item. When I placed the order, the app estimated it would be ready in 4–7 minutes. 5 minutes later app marked my order as "ready," but when I arrived, it wasn't. I waited inside for 10 minutes and was told it would be coming up soon. After waiting a total of 16 minutes from the time I placed my order, I gave up and left without order.
What's the point of ordering ahead if mobile orders are going to be prioritized behind the drive-thru? And why mark orders as "ready" when they clearly aren't? It makes it seem like orders are being falsely marked complete just to make wait-time metrics look better.
This was my last attempt. Unfortunately, I won't be returning to this location.

By Charlene Young on June 17, 2026 Verified by Google

As a customer, you expect satisfaction you expect customer service at its best.
This Starbucks is in its WORST! We liked coming here but now lately went Down! Customer service was very horrible and so disrespectful!! We ordered and they were laughing and giggling and they got orders wrong and you ask for a cupholder and they tell you it’s right there but it’s behind the counter and we can’t reach over-the-counter and the order we ordered was all wrong and Customer service was very horrible very discouraging!!
This Starbucks is-really in a bad section too cramped very small parking! To pull in it’s an ally too much traffic. That’s why there’s so many car accidents

By Bridgette Samonte on March 12, 2026 Verified by Google

Let me begin by saying, I can be a creature of habit. On rough days in the office, I fly over to Starbucks for my caffeine boost on my lunch break. Apparently I must go pretty often, because the Drive Thru person already recognizes my name and voice. They even know when I come later than normal. It's so sweet. I was walking back into the office and saw my cup. This honestly made my day. Thank you, my Barista! One day I'll have to actually go inside the store to say thank you, instead of rolling thru the drive-thru.

By Mercedes Espinoza on July 21, 2025 Verified by Google

I’m a Starbucks rewards member and I order from here at least 4x a week before work and I usually get the brown sugar Iced shaken espresso . And it’s always a hit or miss with this drink. I usually don’t write a review but I spend a lot of money on my morning coffee and it’s frustrating when it’s always made differently and doesn’t taste right. And twice in the last month they have given me another persons drink and I didn’t realize until I got to work :(

The customer service is usually good and they are nice I spend a lot of money and I just wish my drink was made the same and I wouldn’t have constant issues with my drink.