By DIY Valencia on June 12, 2026 Verified by Google

Don't waste your time. I ordered online on May 31, 2026 for delivery to store for some window screen parts and shortly after got an email saying there will be a delay from June 6th to the 9th. I understand they move product around a bit different from other big box stores, so I accepted that delays happen. 3 days after the delay time frame lapsed, I finally got an email on June 12 stating my order was cancelled. Only giving me an excuse of "unexpectedly became unavailable", yet they still list available on their site. First time attempting to order from them and will definitely be the last.

By Cowgirl Life on June 4, 2026 Verified by Google

Always a great experience and I very much appreciate Jimmy when he delivers my dog food and always leaves treats. Thank you Jimmy for always being so kind.

By Cabinet Cubdg on May 18, 2026 Verified by Google

Absolutely love this place! The staff is super friendly and always ready to help, and they have an incredible variety of products for all my farming and gardening needs. It's my go-to spot for everything from feed to tools!

By Beverly Simpson-Hobbs on April 20, 2026 Verified by Google

My only complaint was I got so caught up in all the outdoor supplys and pet gear that I almost left without getting what I came for 😄 but seriously, if they don't have what you want for your ranch, farm, backyard then you probably don't need it.
The associates here are friendly and extremely helpful, prices beat big brand home improvement Home Depot and Lowe's. It would be helpful if they had an electric cart or a basket to attach to my wheel chair. It was challenging to shop from a wheel chair.

By Tim Smith on December 26, 2025 Verified by Google

I believe one of the marketing slogans for Tractor Supply is "for life out here."
They claim that their core customer base is hardworking, blue collar Americans, the kind of people who find a way to get things done.

Unfortunately, based on my experience today at their Hemet, CA location, I have to say they are FAILING to live up to the image they wish they were projecting.

Today, I showed up to the store and asked for assistance in refilling the propane on my motorhome.
It was raining slightly. The cashier told me they were not filling propane today due to "inclement weather." I replied that it was basically sprinkling and asked when they would be refilling propane again.

The cashier referred me to the Customer Service counter and asked, over the radio, for a manager to meet me there to answer my question.

I spoke with a manager and very gently and with a smile, asked if there was any way they could refill the propane on my motorhome, as my son and daughter-in-law were coming into town for the holidays and needed to stay in our motorhome, which was completely empty of propane, for heat.
I specifically said "it is only raining outside slightly, and that I would be so thankful for your help."

She said, "it's not about rain specifically, it is about "inclement weather," which can pose a safety risk to our team members." She said that a manager could fill propane, if they felt comfortable doing so, but store team members were not allowed to fill propane during "inclement weather."

I asked if there was a manager who would be willing to do it. She said, "everyone working today is a manager, except for the cashier."

So, I asked if she, or her coworker at the customer service counter, would be willing to fill the propane. After a pause, and asking me the location of the propane tank on my RV, she said "let me get my jacket and I'll meet you out there."

I replied "Thank you SO much! I really appreciate it!"

She met me outside, but then told me that she could not fill propane for me. She said that she hadn't realized that it was raining, and that because the ground was wet, she could not fill propane for me.

Tractor supply corporate, this is a ridiculous policy, probably driven by fear.

Instead, you should encourage, and empower, your employees to solve customer concerns.

In closing, I will add that immediately after being refused by the TSC Hemet store manager, I called a U-Haul storage facility in a town about 30 minutes away (Murrieta).
I verified that it was raining there, and then I asked if they would have any problem filling the propane on my motorhome due to the weather. Not surprisingly, the store employee who answered the phone sounded as if he thought my questions were a little bit strange, and said "no of course we won't have any trouble filling your propane."
So, I drove there and had the propane filled.