By Alex F on January 24, 2026 Verified by Google RONA Bancroft

I tried to buy a product online, and it failed multiple times (not the fault of the store). Called Bancroft RONA today later on a Saturday, and the person answering was super-friendly, took my Mastercard on the phone, charged me *LESS* than the online price, and the driver was happy to do a run same-day within a few hours of closing - wow - dealing in person locally is the way to go! Paudash Lake Ontario

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By L K on November 4, 2025 Verified by Google RONA Bancroft

Privately owned store with the Rona name. Staff are friendly & helpful. Here’s the issue: website shows this location sells 2x4x8 stud grade $3.82. You ask to purchase stud grade $3.82 wood & get billed $4.98 for PREMIUM. When you point it out on your receipt the response is “we do not carry the $3.82 ones”. Gee I wonder why?? The answer being: price gouging in Cottage country with all of the building decks, docks, fences, cottages. There’s a reason this Rona refuses to stock the $3.82 stud grade & it comes down to pure GREED. We REGULARLY buy the stud grade 2x4’s in various Rona Ontario locations with zero issues on quality. Their excuse reply below is just that- an excuse. They’re price gouging selling only the premium to make $1.16 more per. Very sneaky & very greedy.
Save yourselves $1 per 2x4x8 and go around the corner to Freymond and get them for $4 each. Support that small business instead.

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By Carole Black on October 24, 2025 Verified by Google RONA Bancroft

Staff don't raise their heads to look at you and when they do it's to tell you they don't have the product that their web page says they have. This is not the first time it's happened twice before....last time shopping here. BMR much better service.

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By Sandra Care on July 7, 2025 Verified by Google RONA Bancroft

I have been using this Rona often lately and receive great service, friendly and helpful people always, in the store and in the yard. Prices and quality are great. Thank you

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By ivan neiman on August 6, 2024 Verified by Google RONA Bancroft

Heads up. Store doesn't offer seniors day discount for the first Tuesday of the month.

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