By Khider Omer on July 21, 2026 Verified by Google

Not sure why this store doesn't honor its posted hours. They are supposed to close at 7:00 PM, but they locked the doors at 6:50 PM.

This was really disappointing. If authorized dealers aren't required to follow the company's posted business hours, it's better not to advertise those hours in the first place. Customers should be able to rely on the hours that are posted.

By Miriah Wimer on April 28, 2026 Verified by Google

I just upgraded my phone and Joshua was absolutely amazing! Very knowledgeable and excellent customer service skills. He is great at his job! Prompt and efficient.

By Sharonetta Boyd on March 4, 2026 Verified by Google

This location is by far, top tie!! The customer service was outstanding! Oscar, Thank You so much for your service today, you went above and beyond. I will recommend this location to all friends and family. Thank You again, you were amazing!

By Michelle Caraveo on November 3, 2025 Verified by Google

The service here was amazing. The cashier i worked with i think her name was crystal. O.g she's a such a sweet heart. He understood my situation and helped me to get a new phone after mine broak. She even helped me with transferring all my info from the old phone to the new. I truly recommend Crystal she's great.

By Mary McKell on July 31, 2025 Verified by Google

My cellphone lost its service, came to this Cricket store, and the salesperson said she had no idea what is happening and had no idea what to do about it. Asked her to show me a map to a different store, so I could take a picture of it, but the salesperson was scared of me taking a photo of a map. Absolutely stupid stuff.