By David on July 28, 2026 Verified by Google

Very Nice Facility, Professional Doctor. A few issues with Scheduling but Nothing I couldn't fix, hang onto your appointment card!

By Grace Adams on July 6, 2026 Verified by Google

My experience at Advanced Dermatology was very good overall. The doctor and medical staff were kind, attentive, and professional. The doctor addressed my concerns right away, provided excellent information, and made me feel comfortable throughout the visit.

My only criticism would be the front desk. While they were efficient, they came across as a bit cold and could benefit from being more welcoming and friendly. A smile and a warmer attitude would make a big difference in the patient experience.

I'm giving 4 stars because of the front desk experience. Otherwise, this would have easily been a 5-star review. The doctor and medical staff were excellent, and I would still recommend this office to others.

By adela barbosa on June 24, 2026 Verified by Google

On June 16, 2026 I saw Nurse Claire for a procedure. She is incredibly professional, knowledgeable, and considerate. Her expertise made me feel completely at ease throughout the process. I would definitely recommend her to anyone needing professional care.

By J B on April 8, 2026 Verified by Google

These reviews are awful!! Why dont patients report these doctors to the State Medical Board, your Insurance carrier and especially Medicare if you are a senior. This used to be a great office when they were off of Bradley Rd. Friends of mine travel to the Hemet office, which they say is terrific, because their ins also has this group listed. Good luck people BUT stop letting them get away with disrespecting you!! Hit them where it hurts, their wallets!! REPORT THEM before real harm is done!!

By Dorothy Davis on April 14, 2025 Verified by Google

My experience at Advanced Dermatology in Menifee was beyond disappointing. From the moment I arrived, the visit was disorganized and frustrating. The appointment instructions directed me to the second floor, Room 204, but the door was locked. I had to call the office, only to be redirected to Room 104 downstairs—already an unsettling start.

I arrived promptly at 10:45 a.m. for my daughter’s appointment. The waiting room was small and overcrowded. While we waited, my daughter began complaining of back pain. I stepped into the hallway briefly to contact her orthopedic specialist, but returned promptly and continued waiting. During this time, I noticed that two patients who arrived after us were called back before us. Concerned, I approached the receptionist desk to ask what was going on—by then, it was nearly 11:30.

The receptionist, Jasmine, was shockingly unprofessional and dismissive. She told me I had only just walked in 15 minutes prior, completely ignoring the fact that I had been in and out trying to comfort and advocate for my child. While I understand the importance of signing in, there was zero signage directing patients to do so. Jasmine was not at the front desk when we walked in—she was tucked away on the side, on the phone, with the sign-in sheet nowhere in sight. Not once did she greet us, ask if we had checked in, or offer any support.

To make matters worse, after waiting nearly an hour, Jasmine informed me that the doctor refused to see us—despite the fact that we were on time and had been sitting in the waiting room since 10:45. She then refused to provide a doctor’s note to excuse the missed time from work and school. It’s unacceptable to be treated this way at a medical facility. We sacrificed valuable time, missed school and work, and were ultimately denied care because of poor communication, lack of signage, and an inattentive front desk.

This experience is a prime example of what frustrates patients about the healthcare system. Jasmine’s dismissive attitude and lack of professionalism set the tone for an already chaotic environment. Advanced Dermatology in Menifee failed on multiple fronts: poor communication, disorganized procedures, and a lack of basic courtesy and customer service. I will not be returning and do not recommend this office to anyone looking for respectful, professional medical care.

Look at the picture where Jasmine is still behind this little door on the phone. When I did take this picture, she had at least pushed out the sign in clipboard, but also in the picture there is three signs on the wall, but not one says check in here. DO BETTER