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Chipotle Mexican Grill

Chipotle Mexican Grill Verified by Yext

3.1

(261 Reviews)

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Listed In: Carry Out Fast Food Place, Mexican Restaurants Place, Tacos, Burritos and Fajitas Place, Meal Delivery Service providers, Catering Service providers

Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors… Read more

3.1

261 Reviews

Write a Review
chris treantos

By chris treantos on June 25, 2026 Verified by Google

Ask for a sample of the rice before you commit on a to go order. Very hard to enjoy your food when you are attempting to avoid breaking a tooth on the rice. Also every time I go to this location there is nobody ahead of me in line but it takes them 5 minutes to start helping me. Go to a different location or better yet a better restaurant.

Fitness Progress

By Fitness Progress on May 13, 2026 Verified by Google

Has anyone ever gotten chipotle to-go with NO fork in the bag? This just happened for the 4th time. The food is constantly great! I just can’t eat it until I find a fork. 😐 Please start adding forks to every takeout order.

Jordan Vick

By Jordan Vick on April 29, 2026 Verified by Google

So this is the second time in a row I have gotten terrible portions. The first time I barely got not even 1/4 of the bowl filled with rice beans and chicken, that was an online order. It didn’t fair much for the burrito I ordered either as it was the size of a small soft shell taco. This time it happened again even though I went inside I asked for double portions of rice and chicken and yet I still got barely any rice and a barely normal portion of chicken. I also had to ask for double chicken on the burrito because, again it was the size of a soft shell taco. I have pictures but they show that the portions I got are not as big as they should be. Edit: my family member found hair in their food, Gross! Also I would like to add I saw an employee get her food and she got massive portions, at least be consistent with all of us!

Cody

By Cody on April 19, 2026 Verified by Google

Cold food. Ordered extra steak, didn't get it.

Edit: was given a coupon to come back and try again. No change in review. Put it for pick up at 630, was clearly ready and sitting long before I got there, stale chips and cold food. This isn't even worth it for free. I have never been so disappointed in a chipotle. This place consistently fails time after time. Avoid this location like the plague. You'll only be disappointed and have to reheat your stale food.

Saketh Pabolu

By Saketh Pabolu on July 25, 2025 Verified by Google

I’ve been a customer to this location since it opened. Initially, it had high standards, but now it’s a bit hit or miss. The food is either underserved or they mess up the ingredients. For instance, I ordered a chicken bowl today and they completely forgot the salsa. However, on other occasions, the food is great. So, it really depends on your luck.

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Chipotle Mexican Grill 3.1 out of 5.0 based on 261 user reviews.

Chipotle Mexican Grill
9259 E. Ray Road, Mesa, AZ
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Additional Business Details

Business Hours

M-Su 10:45am-10pm

Services

Serves Lunch, Has High Chairs, Has Seating, Welcomes Families, Children's Menu, Free WiFi, Table Service, Onsite Parking, Delivery, Has Restroom, Takeout, Dine-in, Debit Card Accepted, Vegetarian Options, Serves Dinner, NFC Payment Accepted, Catering, Credit Card Accepted, Welcomes Children, Vegan Options

Email

AZ.4189.Eastmark@chipotle.com

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