By Jim Doctor on February 6, 2026 Verified by Google

I can’t say enough about the professional people who constructed the swimming pool and spa. Top quality 1 inch to the other
sales process flawless. Time of construction absolutely spectacular. I would buy from these folks again in a heartbeat Mr. Dr.

By Thomas Shull on January 29, 2026 Verified by Google

We’ve had nothing but a great experience with AZ Backyard Lifestyles. From start to finish they did an amazing job. We did our due diligence sourcing about three quotes and theirs was the best value and the best design. From start to finish it was only about three months and they have came out to warranty a few items that honestly was more of a preference on my part than a requirement on theirs but they were still happy to take care of it for me that of which I deeply appreciate because this is our first pool we’ve ever built.

Their communication was great and we get nothing but compliments on our backyard. We would surely use them again for our next.

By Mark Brewer on September 4, 2025 Verified by Google

⚠️ Beware Arizona Backyard Lifestyles (formerly Platinum Pools).

I’m a disabled veteran who signed a $44,990 pool contract, and after I complained about a safety hazard, the owner terminated my contract — but still took more money. He told me he would “finish” the pool if I paid upfront, then ran off with my money and left me with a torn-up yard and an unfinished pool.

Their contract is written to protect them, with vague milestones that let them demand payment for work not done, and even make the homeowner responsible for property damage. I have photos (see attached), video, and proof — and a formal complaint filed with the Registrar of Contractors.

The owner even threatened me with libel and a lien on my property if I left reviews.

Please protect yourself and your family — do not trust this company.

By AnneMarie Butler on June 4, 2025 Verified by Google

Update: 6/3/25
Still little to no work completed. ABL is unable to give me a timeline of when work will be done let alone completed. They have now refused to communicate with me and will only answer to emails.
My pool was built wrong due to their error. It’s been a year of fighting with them to fix it and now they are fixing it, it feels like they are purposely dragging it out. One job is completed bi weekly if that.

It’s been almost a year since they started my pool. Today is 4/26/25
It’s failed inspections, they built it to high, the slope away from pool is at wrong grade level, the decking is to high along the weed screep edging around the house/stucco … so many things wrong.
They said they will now fix it all after months of fighting with them but they refuse to set a start date. I’ve paid for all the work that has been done so far but they still have not competed the jobs paid for. They have gone through scheduler after scheduler. Michele quit or got fired, Stephanie quit or got fired now they have Sara. My designer quit or got fired, they have one project manger named Todd. It’s been a mess.
If you want clear communication and transparency, you won’t get it here. If you want a schedule of when will work be done, you won’t get it here. Do not get them confused with American Backyards. That company is owned by chuck and not Larry the owner of ABL They are two different pool companies. I hired my own engineer and an attorney. RUN! Do not use this company.

By Jennifer Hersh on March 26, 2025 Verified by Google

We hired AZ Backyard for our pool project, and they exceeded our expectations! Our salesman David was very transparent about cost, timeline and checked in on us while we were working on the loan. When they had us come in to the office to finalize everything Their team was knowledgeable and friendly.

I personally work in construction so I did my homework & I am very familiar with how things work as well as have high expectations when I have contractors at my house. The subs were all great and did quality work as well as keep a VERY clean job site. I also have 2 dogs so it was important to me that they made sure that they had everything closed up before the end of the day which they did.

They not only stuck to the timeline but got my job done earlier than expected. I had a birthday party for my daughter so Michelle made some calls and was able to get my pool plastered and full by Wednesday and clean up crew on Thursday so we could have the pool for the party. Their subs also were great at accommodating my landscapers that were on site at the same time.

It’s hard to find reliable contractors these days, but AZ Backyard truly delivered. If you’re looking for a skilled and trustworthy pool subcontractor, I highly recommend them!