By Marc Moorash on September 8, 2026 Verified by Google

Both Star and Aramis went out of their way to help us rent a unit that met all of our needs.

Really cool to have a storage structure that also has loading dock access for customers who have to be able to have things shipped there via freight.

By FTW PAK on June 11, 2026 Verified by Google

I recently rented a unit at Extra Space Storage, and I couldn’t be happier with my experience. The facility is exceptionally clean, well-maintained, and secure. From the moment I walked in, the staff made me feel welcome and took the time to answer all of my questions.

A special thank you to Star and Andrew for their outstanding customer service. They were professional, knowledgeable, and genuinely cared about making sure I found the right storage solution. I’d also like to recognize another staff member, a Hispanic gentleman whose name I unfortunately didn’t catch. He was incredibly friendly and helpful, and his excellent attitude did not go unnoticed.

It’s clear that the team at Extra Space Storage takes pride in both the facility and the service they provide. If you’re looking for a clean, safe, and well-run storage facility with a staff that truly cares about its customers, I highly recommend Extra Space Storage.

By Sean O'Donnell on May 16, 2026 Verified by Google

I had a great experience at Extra Space Storage thanks to Aramis. He was extremely friendly, professional, and super helpful throughout the entire process. He explained everything clearly, answered all my questions properly, and made getting set up incredibly easy. I was in and out with my lease signed within 15 minutes. Excellent customer service and a smooth experience from start to finish. Highly recommend working with Aramis!

By Aleandra Gomez on May 13, 2026 Verified by Google

Star at the Danbury location was excellent. She was very polite and welcoming .Star answered every question I had and was able to help me get my daughter a storage to store her items from her college dorm.

By Ka Shel on April 9, 2026 Verified by Google

I usually give a good review on things but I really must say that there are plenty of storage facilities to choose from in the Danbury area. This one while clean is kind of a bait and switch operation as it relates to pricing on specials and the. The monthly creep up of fees and costs. While the facility is clean and new it is poorly designed in that you will be torturing yourself to get in and around the hallways and elevators. Pinching every penny and milking every square inch the hallways are narrow the cheap doors to the units are 36” wide- gosh forbid they would be 42 or 48. Additional they do stupid things like create curved. Hall entry points and make it difficult to navigate your rectangular cart which is hard to move. And this huge facility has like two large blue caddy’s and. More of the cheaper smaller red carts which means you have to sit for people to be done. If you have any trash to toss again gosh for it they provide a dumpster to toss a few things out. They charge a premium of $20 per square foot here and the. Staff is nice enough but useless. Additionally they garage doors are on timers so they close on you while you are loading up or loading spot which. Is very annoying. This is just a typical overly designed to maximize every cent storage facility. You really can look to others versus this one. You can’t have confidence in their pricing as well