By Amanda on May 24, 2024 Verified by Google

The best customer service I have ever had. Raouf is the kindest, most personable and customer centered associate at any type of store I’ve been to!! He is extremely knowledgeable in ALL the phones and products they use, along with the difference and how to navigate apps, phone set up and other areas as well!! Cricket in of itself is a great company and has fantastic reception/service and offers androids, Apples and now Apple Watches!!
I HIGHLY recommend going to this specific location for its wonderful customer service.
Thanks Raouf!!

By D Herm on October 26, 2023 Verified by Google

If you ever want to see what excellent customer service is I would recommend this place and see Raouf. I was there to transfer a sim from an old lg to an iPhone. Raouf went above and beyond while helping me. I was surprised all my contacts, images and texts were able to transfer to this new phone. All it took was about 2 minutes to see he really knew what he was doing. Transfer took longer but he made me feel so good like he was so happy to help me. 5 stars isn't enough for him. Raouf I'd like to thank you again.

By Tiffany Bowman on October 6, 2023 Verified by Google

We added another line to existing five lines with a new iPhone. Ralph was extremely knowledgeable about helping us set everything up. I couldn’t of asked for better service. He helped us and answered all of our questions and took care of everything including additional problems we had. I’d recommend this location and Ralph to anyone. He is deserving of more than five stars. Thank you.

By Charlene Lewis on September 24, 2023 Verified by Google

Cricket in Brown Deer is amazing Ralph was so helpful and patient with my husband and I getting our new phones to work he took the time to make sure we understood everything you know like the old days when people cared about each other. Ralph made us feel welcome and at home Would recommend this cricket store to everyone thanks for your service Ralph

By Robert May on August 31, 2023 Verified by Google

Recently, I having an issue where I couldn't switch my sim over to my new phone. I went to two cricket stores, at the first place it seemed that there was nothing that could be done to get my issue fixed. A day later, I went to the Brown Deer location as a final effort and met Raouf. Raouf was very patient and understanding of my situation. He went above and beyond in solving my issue with my phone and was extremely polite. I can't recommend this place enough!