By Dan on August 16, 2012 Verified by Email

Yamaha-Motor-Canada, terrible customer service. Company will not help repair known defective part/design on their EF1000is generator. Not enough people complained, so part was never recalled. No recall, means you have to fix it yourself. Dealer was aware of problem, but if not serviced within warranty...too bad for you.

Need a portable generator, look anywhere else but to Yamaha. Got less than 50 hrs of service on a $1k plus generator before having to spend $400+ to repair faulty generator due to defective designed part on the original unit.

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By Dan on August 16, 2012 Verified by Email

Yamaha-Motor-Canada, terrible customer service. Company will not help repair known defective part/design on their EF1000is generator. Not enough people complained, so part was never recalled. No recall, means you have to fix it yourself. Dealer was aware of problem, but if not serviced within warranty...too bad for you.

Need a portable generator, look anywhere else but to Yamaha. Got less than 50 hrs of service on a $1k plus generator before having to spend $400+ to repair faulty generator due to defective designed part on the original unit.

Write a Comment