By Juan Martinez on February 27, 2026 Verified by Google

I recently took my car to Fix Auto San Marcos for collision repair and couldn't be happier. The team provided excellent customer service, making me feel like a valued customer. They kept me updated throughout the entire process with great communication, explaining everything clearly. Beyond the excellent customer service, I was impressed with the quality of the body work and paint which exceeded my expectations. The team brought my car back to new. A huge thank you to the whole team!

By Breanna Canter on August 8, 2025 Verified by Google

I had been in a car accident and it was a very stressful time to sort out what I needed to do, since there was a long delay in getting coverage from the other person's insurance company until recently. It was a nightmare. Finally, when I had been able to schedule something, they had taken me in the next day to get the car fixed.

Thankfully, Raul and Natalie were helpful, kind, and had great recommendations. They really cared about my experience, and answered my many many questions in a supportive way. Great and fast customer service.

It was a great feeling having my car fixed :)

By Cynthia Rivas on February 20, 2024 Verified by Google

A friend recommended Fix Auto in Oceanside, but I found this shop 4 minutes from my house.

Interestingly, there is a Maaco auto shop down the street (Maaco guarantees the lowest price). However, after being greeted by Jose, explaining to him that I'd prefer to not use my insurance, and obtaining a quote pretty close to my price range, I felt comfortable my car would be in good hands. I checked reviews prior to going to any service & this shop's reviews are high.

I was well informed during every step of the process. There was a very reasonable delay due to excessive amounts of rain, but I was advised and had no problem with the minimal wait. Since I live so close, Jose arranged transportation for me after drop off & when my car was ready for pick up. Any customer would appreciate those little extras!

If I had one critique, it would be that since the paint on my hood, fender & door had to be blended to match, it would've meant the world to me had they painted the 2 speck sized chips on my door edge (visible from the outside).

Overall, visually, my car looks great! I haven't had time to examine the repair or drive it far since I got it back, but from what I see, this shop does quality work. I will gladly recommend Fix Auto.

By G M on February 13, 2023 Verified by Google

This place is amazing! They found us the best deals on parts after our accident. Their communication, work and overall service is excellent. Johnny was my rockstar advisor but everyone at this family owned business is friendly, talented and professional! Our car is like new again thanks to CID.

By Arthur Sladack on May 14, 2022 Verified by Google

My experience with CID was EXCELLENT! True family-run business that puts QUALITY and CUSTOMER CARE first. They gave me an honest estimate, worked very well with my insurance, and performed AMAZING work on my Mustang repair and paint. Their attention-to-detail on paint is the best I’ve ever seen…true craftsmen…best-in-the-business…hands-down. They basically made my 2005 Mustang look new! Special call-out to Shelby and Johnny. I appreciated their willingness to negotiate and work through any issues or questions throughout the process. Unlike so many other places, they make customer care a real priority. I rarely write reviews, maybe every few years, and always when I’m either so turned off by a business, or so impressed by the experience, that I feel compelled to. In this case, CID checked all the right boxes. If you’re looking for amazing work and exceptional service, then I highly recommend CID.