francesca's

francesca's Verified by Uberall

3.7

(39 Reviews)

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Listed In: Shopping Malls, Men's and Women's Apparel, Gift Shops, Jewellery Shops, Shoe Stores, Womenswear

3.7

39 Reviews

Write a Review
Karen N

By Karen N on November 24, 2025 Verified by Google

I shopped here recently with my mom and one of the associates (claudia) was disproportionately rude, like all that happened was a misplaced hanger for a pair of pants that ended up being bought anyways lmao. The only reason why its three stars and not one was bc the clothes were cute and it was only one associate that was rude, evb else had a fine attitude but hey if I had to work for thanksgiving week I'd be pissy too. Like I saw WAY worse conditions (number of people in line, fitting rooms, messy displays, the back room, etc.) at other stores and the associates werent rude and even helpful 😭🙏🏼.

ashlyn weinstein

By ashlyn weinstein on September 21, 2024 Verified by Google

The employees were super rude and unfriendly. Not one said hello, or asked if we needed help at all. I was going to purchase some items, but the unwelcomeness of these girls made me choose to leave. The experience was definitely a 0/10, it felt like I was in a room full of sassy teenage girls. I hope this behavior from any employee will never be tolerated.

Judy Margaret Chen

By Judy Margaret Chen on July 10, 2024 Verified by Google

They have cute selections of dresses and accessories. I went in there because of something I like from the windows and lost myself in there for 1.5 hours.

Sudarshan Suresh

By Sudarshan Suresh on April 19, 2024 Verified by Google

My 13 year old wanted to get in to the store after she liked what she saw while window shopping. We were warmly greeted by Marissa and she helped my 13 yo daughter pick her outfit patiently helping her with multiple choices. I loved that she was so helpful and took the stress out of shopping for my daughter. This is a small store with a lot of good clothing options and very friendly staff

Anita Nguyen

By Anita Nguyen on January 2, 2024 Verified by Google

The “manager” blonde white girl with curly hair was extremely rude and very unprofessional when talking to customers. She had such a rude tone over a simple question…it felt like a micro aggression, i’m NEVER coming here again! Also they had only one girl working the front and the line was extremely long. Poor management and lack of customer care from this place overall, don’t support this business. If you read the recent reviews it’s clearly a pattern.

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francesca's 3.7 out of 5.0 based on 39 user reviews.

francesca's
2774 Livermore Outlets Drive, 3530, Livermore, CA
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Additional Business Details

Business Hours

Monday 10:00AM - 08:00PM

Tuesday 10:00AM - 08:00PM

Wednesday 10:00AM - 08:00PM

Thursday 10:00AM - 08:00PM

Friday 10:00AM - 08:00PM

Saturday 10:00AM - 08:00PM

Sunday 10:00AM - 07:00PM

Accepted Payments

CREDIT, DEBIT, NFC

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