By John Bond on August 22, 2026 Verified by Google

NerdsToGo tech expert Moses visited our home to help us replace an old Windows 10 computer with a new W 11 model. He set up two users, streamlined passwords for important apps, and provided easy access to email accounts. We appreciate his fast work and his explaining each step as he went.

By Michele Savoie-Shevlin on August 7, 2026 Verified by Google

So grateful for Nerds to Go! Hyram and Stephen were so patient and excellent in helping us troubleshoot and fix our issues. Thank you guys! Much, much, appreciated!

By Charles Lucy on July 31, 2026 Verified by Google

These guys are a total scam. I brought my laptop to them, because it wouldn't power on. The little light on the keyboard wouldn't even illuminate, which means that the power from the AC outlet isn't being transmitted to the motherboard. I've worked in IT for 30-years and knew the exact problem with my laptop, before bringing to this company. I just don't have the tools to directly soldier onto the motherboard, which is what this computer needed to be fixed. They kept my laptop for 2 days, before telling me that I needed to pay them $225 for a new battery, but the battery on this laptop works fine and even if the battery was bad, I should still be able to power this laptop on and use it, which I can't. If I followed their diagnosis and allowed them to charge me too much for a battery, then the laptop would have worked long enough for me to pay their $225 bill, but a few hours after the repair, when the charge runs out of the new battery, the laptop would stop working and I'd have to carry it back to this company to ostensibly do another root-cause analysis and charge me too much money again, because they never addressed the root cause of the problem which is that no power is getting to the motherboard to either start the computer or charge the battery. I don't want these people touching my computer, since they know less about the issue than I do. They still required me to pay $53 for a diagnostic fee to get my laptop back, which is ridiculous, because their diagnosis is wrong. They tried to scam me and when I got the computer back, the case is not even fully put back together and there are screws missing from the laptop. I initially refused to pay for a bad diagnosis, but they refused to return my laptop, unless I paid, so I recanted to be able to reclaim my laptop. It doesn't cost me anything to file a civil suit against this company, so they haven't heard the last from me.

By Jackie Damrau on June 16, 2026 Verified by Google

My issue was quickly diagnosed and resolved. Josh did a great job at showing me how to fix the problem if it occurs again.

I then had him look at my computer to advice. He was great with his explanations.

Thank you, NerdsToGo.

By gerald churchman on May 12, 2026 Verified by Google

I had a consultant appointment to resolve several issues and information gathering. I was very impressed with Joshua and his knowledge, understanding of my issues and resolution of everything. Will definitely be using NerdsToGo again. Highly recommend.