By Damaris Lopez on August 17, 2026 Verified by Google

The few times I have shopped at this store, I have had unpleasant experiences with the manager, who has short blonde/orange hair. She was extremely rude and unprofessional, and on one occasion, she basically accused my daughter of taking a backpack that we had clearly brought into the store as a Christmas gift for her.

It was very upsetting and embarrassing to be treated this way, especially when we knew the backpack was ours and had brought it with us when we entered the store. Customers should be treated with respect and professionalism, and unfortunately, that was not our experience. Based on my experiences, I am very disappointed with the way we were treated.

By Roshanda Kitchen on December 29, 2025 Verified by Google

The only reason I give a 1 star is because of the interaction that took place today in the store. The last time I came in the store was my very first time and the atmosphere was so good I came back today and I wore one of the outfits I brought last time. But today the person who rung me up was so rude!! She told me to come on she was ready to check me out I said I’m waiting for my daughter she is asking the young sale associate lady about the pants bc they have a hole in them, the cashier said “we are aware of that” I said well she asking can she get an extra off on them bc of the rip/hole in them. She said they are final sale! I said yep I’m aware that’s why I’m asking for a discount ( thinking to myself they will be hard to get rid of bc of the hole, so if I get a discount and just buy them maybe I can get someone to sew them up) we proceed to ring me up and she was very short patience with me bc I was trying to do Klarna and it didn’t work so I gave her cash and she snatched the money from my hand. My daughter looked over to see if she had a name badge, she didn’t see one so I told her it’s ok we will do a review and IF we come back she want be ringing us up. When we walked out we let the lady (short hair looked like she can be mixed race)with the hat on you helped us last time and you was so nice and helpful thank you. I don’t know if this help but I will be leaving the information that was on my receipt so you tell who the young lady was.(pink and purple hair) that was rude, because I spent $100 in this store today and was so excited about going back and left out disappointed. Ps - Thank you to the other young lady with all black on that help me with the dressing room.
Cashier-521el
Associate-521OC
Receipt-1218
Date12-28 1:48

By Hannah S on March 24, 2025 Verified by Google

Love this store! Misty the employee working at the store was so friendly and had great customer service. She was incredibly nice and accommodating. If you find yourself at the avenues go upstairs and check this store out! The clothes are all very comfortable and fun and the home decor is also all very cute!

By Nicole on June 28, 2024 Verified by Google

Super friendly staff and a very calm, welcoming vibe. Eri was so sweet and helpful. They picked out a dress for me to try on that I usually would never have picked out for myself, and now it's my favorite piece of clothing I own! A lovely shopping experience. :)

By Heather Monroe on January 10, 2024 Verified by Google

Love love love this place. Unique line of clothes and gifts. I usually come out with way more than I went in for! The staff has always been great, super friendly and helpful. So many options for gift choices for everyone I know. Large selection of crystals. Take your time to look at everything. I checked out and had to U-turn once I discovered I missed front corners of store!