By Melissa Goodwin on November 1, 2025 Verified by Google

We’ve had a fantastic experience with everyone at RG Tombs, especially Jeff, Steve and Mark. Working with them on MRP Construction & Restoration projects over the years has always been easy, professional and genuinely appreciated. Couldn’t ask for a better team to work with.

By Cynthia Howarth on April 5, 2025 Verified by Google

I’ve had atleast two interactions with the people who own and operate with this company. i cannot praise them enough! Fast, efficient, professional and their estimates are right on target. i had a real emergency when i broke my garage door completely and they arrived that afternoon to secure it for the night! thank you thank you and thank you! cyndi howarth

By Josh St.Hilaire on March 23, 2023 Verified by Google

After we had issues using another overhead door company at my business, we reached out to R.G. Tombs who understands the sense of urgency when a garage door fails at a vehicle dealership. They came out next day, made a temporary fix and got us working. Would recommend to anyone.

By Elizabeth Richards on December 20, 2019 Verified by Google

I called a dozen garage door companies when my garage door inexplicably stopped working one day. Many companies told me it would be weeks before they could get to my house. R.G. Toombs asked me to send some photos, asked some quick diagnostic questions over the phone, and said someone would stop by the next morning to see if it was a quick fix. It was one of the best customer service experiences I've ever had. Can't recommend them highly enough!

By Ian Poirier on December 6, 2017 Verified by Google

Poor customer service. I called on a Friday at 3:30pm telling them my garage door had malfunctioned, they told me someone would be out Monday morning "first thing" to look at it. I called Monday morning around 8:30am to get an idea when they might be in, I was notified they "would be in that day". At 3:00 pm I decided to call back and see if they forgot about me, I was notified again, that they would be out that day. They never showed up on Monday. Tuesday morning I called another company and they had a service technician at my place within the hour. Tombs called me Tuesday at 4:00PM and said they would be out Wednesday morning to look at my door opener, I notified them that they would not be working on my door and explained my frustration, the woman on the line tried to explain that they were busy. Do what you say you're going to do, set the expectations properly. As a small business owner I know first hand we are all busy all the time, that's no excuse to hide behind. I won't be using Tombs Door again. Poor customer service.