By Samantha Kolb on July 14, 2026 Verified by Google

We bought our first Subaru (Ascent) almost a month ago and have nothing but good things to say about the entire experience. We worked with Mason who was a great salesman! We would recommend him to anyone. Very personable, went above and beyond to break it all down and explained everything thoroughly. He and everyone else we encountered made the process as smooth as possible. We absolutely love our car and would definitely come here again.

Write a Comment

By Shirley Mclain on June 4, 2026 Verified by Google

The entire experience from beginning to end was exceptional! Rob Fredericks was so easy to work with. He responded in a timely manner to all of my questions I was and he was fully prepared when I came in to finalize the Sale. I waited 15 years to get a new car mainly because I was not looking forward to the shopping and sale process. He made it so incredibly easy. I’m just sorry I didn’t do it sooner. I absolutely love my new Crosstrek!

Write a Comment

By Stephen Docter on May 5, 2026 Verified by Google

My experience was excellent. I worked with Christina Woods. She was extremely helpful, patient, nice, knowledgeable, and professional. She helped me find exactly what I was looking for and helped me get a great deal. She had a happy upbeat attitude and always took time to make sure I understood everything. All the others I encountered at Subaru were also quite pleasant as well. I fully recommend Subaru for their excellent customer service and top notch vehicles!!!

Write a Comment

By Kristine S on March 25, 2026 Verified by Google

First time purchasing a Subaru and this was the best dealership experience I’ve ever had! No pressure, no shady sales tactics, super informed staff, and well organized. I was happy with the deal we made, the value given for my trade, and the overall time from test drive to signing the contract. Emily, Cruz, Trevor and Ken were all a pleasure to work with. Highly recommend if you’re in the market for a Subie! Loving my 2026 Forester 🌿

Write a Comment

By Penny Rudd on March 7, 2026 Verified by Google

This place was great ! Very professional. We never felt pressured at all. Worked with us showing us different SUV’s that we wanted to see and drive .

Write a Comment

By Scott Calaway on March 1, 2026 Verified by Google

So, I had a 10 month old Honda that was in an accident and was totaled. I was not planning on buying a car (was planning on keeping Honda long term) so my credit is not great, and I had to deal with the insurance payout. So I went on Friday to see if they could sell me a car and absorb some of my debt. They said they could. I took off work Monday to meet with them. On Monday I was told my credit score was much lower than I believed (Credit Karma) so it would be much more difficult. I explained how I needed to get this resolved and I needed a car, my rental was up the next day. He took my cell and email and said he would talk to the original salesman and another to look at new loans and he would get a hold of me that day, or the next. I heard nothing on Monday. On Tuesday I still heard nothing. Finally I had to message on the website to get a response, which was they can’t do anything until the other loan was paid due to my credit. I wasn’t happy with that, as I was led to believe we had already discussed that. But what was really unprofessional was the lack of communication. As soon as they realized they couldn’t do a sale that day, I ceased to exist. I had emphasized how important it was for me to know what was going on so I could make plans for a rental or whatever. I knew I had bad credit. I wanted to know how much I would need down or details, but I got nothing more that “Nope we cant do anything without a lot more money” and that was only after I messaged repeatedly to get any response. I’m figuring out my situation, no thanks to them, when I do buy it won’t be from them. If you have not great credit, avoid them. I felt misled, but the communication was so unprofessional it didn’t matter. It was really disappointing, I expected a high level of professionalism from Subaru, in the end they were just as slimy as any car salesman.

Write a Comment

By Cam Morgan on February 4, 2026 Verified by Google

Nathan saw me walking around the dealership and offered to assist me. He was exceptionally friendly and professional, while listening to my questions and concerns. Nathan worked WITH me, without unnecessary pressure, toward achieving the purchase of the vehicle I was looking for; breaking down every obstacle in a transparent and collaborative effort.
I’m thankful for Nathan’s attentive assistance, and for the dealership’s policies and process, which helped me purchase the vehicle I came for. I would highly recommend Nathan and this dealership to anyone, and I look forward to working with them again.

Write a Comment

By Mark Sawdust on January 17, 2026 Verified by Google

My experience at Subaru of Kings Automall was nothing short of perfect. Their website showed an accurate inventory of new and used Subarus and also contained all finance options and pricing. My salesman, Michael, was very helpful and knowledgeable about purchase options and all technical details of the Legacy. They bounced back and forth from a couple different models I was looking at with ease and didn’t try to force me into a specific car as some other dealers do. They were willing to negotiate pricing and I left feeling like I got a good deal and they got a good sale. Finance department was very fast and professional. One of the best buying experiences I have ever had. Highly recommended. Thanks.

Write a Comment

By Joe Clark on October 31, 2025 Verified by Google

I just purchased a vehicle from Subaru of Kings Automall and could not be more pleased! From beginning to end, the process and service was great. Their patience, understanding, and transparency made the buying process comfortable and easy. I did not feel pressure from anyone at any point, and got a very good and fair price for my trade-in. I highly recommend buying from this dealer.

Write a Comment

By Cindy Amice on October 22, 2025 Verified by Google

We had such a Great experience at this Subaru dealer with Sequoia in the Service dept.
She helped us on a Busy Friday to run a Diagnostics test on our Son’s car that was having problems .
(We called the day b4 for a last minute appt.). We drove from PA to get this done and again Sequoia and this Dealership went Above & Beyond our expectations😀
The Subaru Legacy needed a new Battery & they were able to replace it and we were Happy !!
Thank you all so very much !!

Write a Comment

By Tyler Dockery on October 13, 2025 Verified by Google

Took my wife to pick out a car, and being in sales myself I always accompany her to keep an eye on everything. Jeff and Brandon took great care of her, didnt try to upsell her on anything other than the Subaru warranty, which is worth the money and needed in our situation and was still in budget. Listened to her concerns and addressed them. Explained all the features, and overall had a great outlook, while still employing high level sales strategies in a very professional and ethical manner. Great work guys!

Write a Comment

By dahlia stein on October 10, 2025 Verified by Google

First things first Peter is very nice and friendly he helped me when I needed to get out of my awful old vehicle and into a new one. Though it is a dealership they push all these extra things on you. See how much of a tab you can run up. At the end of the day its not about if you long term love the car or the service its about making that commission. There were alot of things I wasn't notified of when I had gotten the vehicle. Random scratches, paint chips etc. High mileage compared to their competitor along with the car had been in a car crash. Highly recommend don't buy a vehicle with haste take your time do ALOT of research to make sure you are getting the best deal for you. Because at the end of the day its about getting money from you as much as possible. The only positive I really have to say is subarus are great cars and at least they fixed the paint chipping (though when your blindsided by it.) Its the right thing to do. 4 stars for Peter though sadly I dont think I'll ever by another car from that dealership. Definitely got way over charged for the vehicle I have.

Write a Comment

By Christa Zeigler on October 4, 2025 Verified by Google

I can say nothing but positive things about my experience purchasing a new Subaru Forester from Subaru of Kings Automall! First my car salesman Mark Ledbetter was awesome! So friendly, kind and made the whole "buying a new car" experience great! He took time with me, let me test drive a Forester, then after getting mine, took the time to go over things with the car, before I left the lot! Ken Bumiller also took the time to go over all of the financing, warranty things, and didn't rush with all of that. Very personable and friendly! Thank you for a "but a new car experience" which I have over the years dreaded! I will definitely recommend Subaru of Kings Automall!

Write a Comment

By Michelle Gulley on October 4, 2025 Verified by Google

I really appreciate Lisa for getting my car scheduled for it’s services in such an accommodative manner. She explained everything so clearly and i really trust her. They were flexible, accommodating and my car is in good condition. I used to go to another Subaru dealer but I am so glad I switched! Thanks Lisa and tanner.

Write a Comment

By Cameron C on September 27, 2025 Verified by Google

My wife and I just purchased a car through this dealership, and we were incredibly pleased with our experience. Kelly was highly proactive and helpful throughout the entire process, and was an absolute gem to work with. Negotiations were done over the phone and went very smoothly. While there are some typical upsells offered, they were not aggressive about pushing them when we came into complete the buying process. Our interactions with the staff were universally positive and respectful, and we will be taking our business there in the future.

Write a Comment

By samaras 1994 on September 11, 2025 Verified by Google

I had a truly pleasant experience working with Levi at Subaru of kings Automall. From the moment I walked in, he was attentive, patient, and incredibly knowledgeable. I was especially impressed with all his efforts in trying to meet my needs and budget. I felt very comfortable and informed throughout the entire process.

The whole team at the dealership was friendly and professional, making the entire car-buying experience smooth and stress-free. I highly recommend stopping by and asking for Levi. You won’t be disappointed!

Write a Comment

By karen hadden on August 11, 2025 Verified by Google

I’m writing in praise of my very productive and pleasant experience with Emily.
I love my Subaru but needed help to understand how to operate many of its electronic and safety features. Emily was extremely knowledgeable about the many functions of the dashboard and was so patient in explaining them to me. Electronics are not intuitive to me and she made sure I understood how to work them. She also made me aware of several wonderful features I had not been aware of. Some of which were safety features. Thank You, Emily!

Write a Comment

By Shannon Steffen on May 24, 2025 Verified by Google

Tyler was absolutely amazing! I didn't get the run around and my car buying experience was so easy! I wasn't exactly happy at the fact that I was having to buy a new car due to hitting a deer, but Tyler and the staff at Subaru put me at ease.. They kept me at the payment that I wanted and didn't try to see me anything I didn't need! I'll definitely be a lifelong customer!

Write a Comment

By Adam Stachnik on April 29, 2025 Verified by Google

Went to Kings Auto Mall today with the intention to purchase an SUV. We test drove a couple Nissan Rogues at the Nissan dealership and liked them, service was alright. We decided to keep looking around at other lots. We ventured into Subaru and were causally greeted by Ethan. We told him we were just browsing. He let us look around on our own and we stumbled across a gently used Rogue on their lot. He promptly had a fleet of employees move 3 vehicles out of the way so we could take it for a drive. The vehicle was the platinum trim level which was much nicer than the Rogues we test drove at Nissan. They had it priced fairly but managed to get us an unbeatable deal. Paper work and financing was a breeze. Ethan was a younger salesman but had a great personality and sense of humor. He was extremely transparent and made us feel comfortable through all steps. Zero pressure and obliged to all of our requests. He even hooked me up with a free Redbull 😂. 10/10 would recommend this dealership at all levels. Ask for Ethan he’s the man!

Write a Comment

By Mackenzie on March 27, 2025 Verified by Google

I had the pleasure of working with Jeff & Brandon at Kings Subaru, and I can't recommend them highly enough. After purchasing a car from another dealership that ended up only lasting us 10 months while we had put $3,000 into it already, I was pretty discouraged.
Thankfully, Brandon came to the rescue. From the start, he was attentive, patient, and genuinely cared about making things right for us. He helped us find the perfect car-one that met all our needs and exceeded our
expectations. Not only did Brandon ensure we got the best vehicle possible, but he also worked hard to get our car payment to an affordable price, even after we traded in a car that still had a $7,800 balance on it. He truly went above and beyond to make sure we were comfortable with every step of the process. If you're looking for someone who's knowledgeable, trustworthy, and committed to customer satisfaction, I highly recommend Brandon at Kings Subaru. He made the car-buying experience smooth, stress-free, and, most importantly, fair.

Write a Comment