By Scarlet Squid on May 9, 2024 Verified by Guest

I have stopped in a few times to peruse their supply of Hot Wheels. Yes their supply was limited, but they are not a major reseller. I have always been pleasantly surprised at what they do carry. This week I was very surprised to find the Batman five pack that contained the Joker Bone Shaker. No one has this and when you do find someone who will admit they have/had it it is the same story "Oh I sold it last week."

Your sale drew me in, and as a result I ended up with the purchase of the year, so far. The staff is always courteous and cheerful, willing to engage me in conversation making my trip to the shop a very pleasant one. I have bought a few items from them and have never been been disappointed with them.

I will definitely be going back.

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By LornãLee Labine on February 14, 2022 Verified by Google

The owner & staff and, overall atmosphere of swap and shop on Merivale road was a professional on many occasions. Having fallen on hardships here and there
They are always there, with a fair assessment of my item that I brought in to evaluate for cost for a potential loan on it. My items were maintained in good condition as I drop them off and had no problem ever retrieving my items at the end of the loan period. Anyone that ever had any bad assessment about this store was obviously not an honest person themselves because, their store is clean their staff is professional and knowledgeable and very pleasant overall experience. Should you or anybody that you know be looking for a small time loan and or pawn of an item this is definitely a store you want to go to to meet all the standards that you would expect in going into a pawn shop. Once again to the owners the ladies and the rest of the staff that work there
Thank you for making it non-uncomfortable to use your services this place rocks and I suggested 100% five stars all the way.
£ee;)

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By Born Blazed on January 12, 2022 Verified by Google

SWAP N SHOP SCAMMED ME OUT OF $35 WITH A BROKEN XBOX360 GAMEPAD THAT WAS ALLEGEDLY BRAND NEW! GAMEPAD BROKE IN ONLY A COUPLE MONTHS. IF YOU VALUE YOUR MONEY STAY AWAY FROM SWAP N SHOP AT ALL COSTS. THERE GOOGLE REVIEWS ARE FILLED WITH FAKE POSITIVE REVIEWS!

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By Blue Antelope on May 1, 2016 Verified by Guest

I purchase a R-6 went to have it registered and was told that the engine was stolen. I tried to return it only to be told by Dean the owner that I swapped the engines and that I was in possession of stolen property and he called the police. I lost 3,600 and a bit of faith in humanity. Don't support this store or his shenanigans the owner should be thrown in jail.

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By olfa on December 10, 2015 Verified by Email

verbally insulting to the point were police should have been notified never purchase a thing there pray on the down and out

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By Pokerstar17 on October 29, 2015 Verified by Email

I have been going to these guys for almost 15 years now. If i ever needed fast cash, they were there for me. The atmosphere is pleasant and they're very understanding. I can tell you that they've helped me pay for my school books on more than one occasion. The price they give me on my pawns are always fair and i've never left the shop feeling like i was hard done by. Thanks guys. Pleasure as always!

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By Pitchfork on October 23, 2015 Verified by Email

Swap n shop is the best!!! The staff is cool enough to be like family and the business is all around awsome!! No contest!!
I'd give 10 stars, but I'm only allowed 5.

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By Amethyst Moth on February 26, 2015 Verified by Guest

This place is excellent for realistically priced cheaper-than-retail goods.
The staff are all helpful and considerate, while they DO have jobs to do so seeing someone expect more for their castoffs than it's currently selling for new elsewhere - can't blame anyone for saying no way.
It's a business not a charity.

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By Azure Flea on March 2, 2014 Verified by Guest

Bought a miller welder for a great deal. Took it home and works awsome. The owner was very honest in the deal and look forward to going back. Thanks for reading.

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By draggonfly on February 5, 2014 Verified by Email

I shop here and everytime I've received excellect service. All the staff have been helpful and treat me like I'm their friend.From jewerly, tvs and computers they never done me wrong. Thanks for the service with a smile.

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By maria1988 on January 23, 2014 Verified by Email

They always have great service and excellent prices. I always choose this pawn shop first because they go above and beyond.

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By Bazaar Fly on April 25, 2012 Verified by Guest

I have been shopping there for about 10 yrs. Great deals. Great service. They even fix items for me & repair my jewelry. I have to say that my wife loves the new white gold .90 kt diamond ring I got a couple wks ago for my 15th wed anniversary. Paid $2000. Was in peoples jewlers. Same ring was $3500. Thx guys.

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By RCSSS4 on April 15, 2012 Verified by Email

WE HAVE BEEN CUSTOMERS LONG BEFORE THEY MOVED TO MERIVALE ROAD AND HAVE ALWAYS BEEN TREATED FAIRLY. YEARS AGO WE WOULD BRING OUR YOUNG SONS IN FOR POKEMON CARDS AND MARK (SALES ASSOCIATE) WAS ALWAYS OVERLY GENEROUS WITH THE CARDS. WE HAVE BOUGHT SO MANY ITEMS INCLUDING A HOCKEY TABLE, VIDEO GAMES, DVDS, CDS, STEREO, A BRAND NEW SCOOTER AND A LAPTOP WHICH WE HAD A MINOR PROBLEM WITH AND THEY RETURNED IT NO QUESTIONS ASKED. WE HAVE ALWAYS FELT VERY WELCOMED AND NEVER TAKEN ADVANTAGED OF. A GREAT PLACE TO SHOP FOR DEALS. --
RALPH AND CAROL

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By g4justin on March 8, 2012 Verified by Email

After my divorce I lost all of my equipment and tools. I managed to get a few renovation jobs here and there to get going. I would stop in two to three times a week after work and buy tools that I needed.
Dean the owner has always been great to deal with, we do barter a bit back an forth but I always leave the place with a fair deal.

Just befor XMas he had a Dewalt Planer with stand for sale. We negotiated a fair price and Dean let me pay him for the planer over the next two months. I would drop off a $100 here $200 there until eventually it was paid.

They even helped me load it and put it in my truck.

The reason I am writing a review because it makes me upset to read the BS posted by a few people who actually didn't do business with this company.


Think about it for a second. It's a business. It buys at a low price and sells for a fair proffit.
I think you get terrific value for your money. I send all my friend and family to shop here.

It's better to buy used, save money and recycle than to buy new.
You get to deal with the owner Dean every time you hon in the store.

I don't work at his store, we are not friends. I am just one happy customer, don't believe me call Justin Richard at 613-323-4450

Have a good day.


WAKE UP

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By Cardinal Crayfish on November 22, 2011 Verified by Guest

I bought a pair of KEV speakers from this store for $60 and got a great deal with a money back offer if I didn't like the sound to my satisifaction. This store is great. I don't know why there are some poor reviews. Client service was excellent. I guess you can't please everyone.

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By Bole Ray on September 11, 2011 Verified by Guest

all of my family has been shopping there for more than 10 yrs. i have been to all the shops in ottawa & they are far the best. Can't pls everyone. highly recommended

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By 45687 on July 29, 2011 Verified by Email

Everytime I go in, the person I talk to owns one of whatever I am bringing....and yet doesn't know the particulars without looking it up on the computer.
It takes a special kind of person to hassle people coming into a pawn shop because they are down on their luck and have no where else to turn....thanks for the help..not

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By oldblue on January 24, 2011 Verified by Email

I have stopped by there and bought quite a few items from them and always have been satisfied.I was looking at a Panasonic Toughbook laptop new in the box for $1000. I put $100 down to hold it with full intention of buying it. When I returned 4 days later and backed out of the deal, they refunded my $100 in full, with no questions, no hassles. My only regret is that I didn't finish the purchase because it was such a great deal (they are worth $2700.)

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By Magenta Parrot on January 2, 2009 Verified by Guest

It's a a very safe place to shop for used items, because of the face that they do Police checks on the items being traded or sold.

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By Scarlet Squid on May 9, 2024 Verified by Guest

I have stopped in a few times to peruse their supply of Hot Wheels. Yes their supply was limited, but they are not a major reseller. I have always been pleasantly surprised at what they do carry. This week I was very surprised to find the Batman five pack that contained the Joker Bone Shaker. No one has this and when you do find someone who will admit they have/had it it is the same story "Oh I sold it last week."

Your sale drew me in, and as a result I ended up with the purchase of the year, so far. The staff is always courteous and cheerful, willing to engage me in conversation making my trip to the shop a very pleasant one. I have bought a few items from them and have never been been disappointed with them.

I will definitely be going back.

Write a Comment

By LornãLee Labine on February 14, 2022 Verified by Google

The owner & staff and, overall atmosphere of swap and shop on Merivale road was a professional on many occasions. Having fallen on hardships here and there
They are always there, with a fair assessment of my item that I brought in to evaluate for cost for a potential loan on it. My items were maintained in good condition as I drop them off and had no problem ever retrieving my items at the end of the loan period. Anyone that ever had any bad assessment about this store was obviously not an honest person themselves because, their store is clean their staff is professional and knowledgeable and very pleasant overall experience. Should you or anybody that you know be looking for a small time loan and or pawn of an item this is definitely a store you want to go to to meet all the standards that you would expect in going into a pawn shop. Once again to the owners the ladies and the rest of the staff that work there
Thank you for making it non-uncomfortable to use your services this place rocks and I suggested 100% five stars all the way.
£ee;)

Write a Comment

By Born Blazed on January 12, 2022 Verified by Google

SWAP N SHOP SCAMMED ME OUT OF $35 WITH A BROKEN XBOX360 GAMEPAD THAT WAS ALLEGEDLY BRAND NEW! GAMEPAD BROKE IN ONLY A COUPLE MONTHS. IF YOU VALUE YOUR MONEY STAY AWAY FROM SWAP N SHOP AT ALL COSTS. THERE GOOGLE REVIEWS ARE FILLED WITH FAKE POSITIVE REVIEWS!

Write a Comment

By Blue Antelope on May 1, 2016 Verified by Guest

I purchase a R-6 went to have it registered and was told that the engine was stolen. I tried to return it only to be told by Dean the owner that I swapped the engines and that I was in possession of stolen property and he called the police. I lost 3,600 and a bit of faith in humanity. Don't support this store or his shenanigans the owner should be thrown in jail.

Write a Comment

By olfa on December 10, 2015 Verified by Email

verbally insulting to the point were police should have been notified never purchase a thing there pray on the down and out

Write a Comment

By Pokerstar17 on October 29, 2015 Verified by Email

I have been going to these guys for almost 15 years now. If i ever needed fast cash, they were there for me. The atmosphere is pleasant and they're very understanding. I can tell you that they've helped me pay for my school books on more than one occasion. The price they give me on my pawns are always fair and i've never left the shop feeling like i was hard done by. Thanks guys. Pleasure as always!

Write a Comment

By Pitchfork on October 23, 2015 Verified by Email

Swap n shop is the best!!! The staff is cool enough to be like family and the business is all around awsome!! No contest!!
I'd give 10 stars, but I'm only allowed 5.

Write a Comment

By Amethyst Moth on February 26, 2015 Verified by Guest

This place is excellent for realistically priced cheaper-than-retail goods.
The staff are all helpful and considerate, while they DO have jobs to do so seeing someone expect more for their castoffs than it's currently selling for new elsewhere - can't blame anyone for saying no way.
It's a business not a charity.

Write a Comment

By Azure Flea on March 2, 2014 Verified by Guest

Bought a miller welder for a great deal. Took it home and works awsome. The owner was very honest in the deal and look forward to going back. Thanks for reading.

Write a Comment

By draggonfly on February 5, 2014 Verified by Email

I shop here and everytime I've received excellect service. All the staff have been helpful and treat me like I'm their friend.From jewerly, tvs and computers they never done me wrong. Thanks for the service with a smile.

Write a Comment

By maria1988 on January 23, 2014 Verified by Email

They always have great service and excellent prices. I always choose this pawn shop first because they go above and beyond.

Write a Comment

By Bazaar Fly on April 25, 2012 Verified by Guest

I have been shopping there for about 10 yrs. Great deals. Great service. They even fix items for me & repair my jewelry. I have to say that my wife loves the new white gold .90 kt diamond ring I got a couple wks ago for my 15th wed anniversary. Paid $2000. Was in peoples jewlers. Same ring was $3500. Thx guys.

Write a Comment

By RCSSS4 on April 15, 2012 Verified by Email

WE HAVE BEEN CUSTOMERS LONG BEFORE THEY MOVED TO MERIVALE ROAD AND HAVE ALWAYS BEEN TREATED FAIRLY. YEARS AGO WE WOULD BRING OUR YOUNG SONS IN FOR POKEMON CARDS AND MARK (SALES ASSOCIATE) WAS ALWAYS OVERLY GENEROUS WITH THE CARDS. WE HAVE BOUGHT SO MANY ITEMS INCLUDING A HOCKEY TABLE, VIDEO GAMES, DVDS, CDS, STEREO, A BRAND NEW SCOOTER AND A LAPTOP WHICH WE HAD A MINOR PROBLEM WITH AND THEY RETURNED IT NO QUESTIONS ASKED. WE HAVE ALWAYS FELT VERY WELCOMED AND NEVER TAKEN ADVANTAGED OF. A GREAT PLACE TO SHOP FOR DEALS. --
RALPH AND CAROL

Write a Comment

By g4justin on March 8, 2012 Verified by Email

After my divorce I lost all of my equipment and tools. I managed to get a few renovation jobs here and there to get going. I would stop in two to three times a week after work and buy tools that I needed.
Dean the owner has always been great to deal with, we do barter a bit back an forth but I always leave the place with a fair deal.

Just befor XMas he had a Dewalt Planer with stand for sale. We negotiated a fair price and Dean let me pay him for the planer over the next two months. I would drop off a $100 here $200 there until eventually it was paid.

They even helped me load it and put it in my truck.

The reason I am writing a review because it makes me upset to read the BS posted by a few people who actually didn't do business with this company.


Think about it for a second. It's a business. It buys at a low price and sells for a fair proffit.
I think you get terrific value for your money. I send all my friend and family to shop here.

It's better to buy used, save money and recycle than to buy new.
You get to deal with the owner Dean every time you hon in the store.

I don't work at his store, we are not friends. I am just one happy customer, don't believe me call Justin Richard at 613-323-4450

Have a good day.


WAKE UP

Write a Comment

By Cardinal Crayfish on November 22, 2011 Verified by Guest

I bought a pair of KEV speakers from this store for $60 and got a great deal with a money back offer if I didn't like the sound to my satisifaction. This store is great. I don't know why there are some poor reviews. Client service was excellent. I guess you can't please everyone.

Write a Comment

By Bole Ray on September 11, 2011 Verified by Guest

all of my family has been shopping there for more than 10 yrs. i have been to all the shops in ottawa & they are far the best. Can't pls everyone. highly recommended

Write a Comment

By 45687 on July 29, 2011 Verified by Email

Everytime I go in, the person I talk to owns one of whatever I am bringing....and yet doesn't know the particulars without looking it up on the computer.
It takes a special kind of person to hassle people coming into a pawn shop because they are down on their luck and have no where else to turn....thanks for the help..not

Write a Comment

By oldblue on January 24, 2011 Verified by Email

I have stopped by there and bought quite a few items from them and always have been satisfied.I was looking at a Panasonic Toughbook laptop new in the box for $1000. I put $100 down to hold it with full intention of buying it. When I returned 4 days later and backed out of the deal, they refunded my $100 in full, with no questions, no hassles. My only regret is that I didn't finish the purchase because it was such a great deal (they are worth $2700.)

Write a Comment

By Magenta Parrot on January 2, 2009 Verified by Guest

It's a a very safe place to shop for used items, because of the face that they do Police checks on the items being traded or sold.

Write a Comment