By Jennifer lanier on March 27, 2026 Verified by Google

The entire organizational culture is professional. From the staffing managers, H.R. to the in-home caregivers, this business is structured around good communication between clients and staff. I have over the last year and a half been impressed by their consistency and respect for the clients and the employees. I would recommend this organization and trust them to take care of myself or any of my loved ones. The employees seem to really like working for the company too. I'm blessed to have them on my team!!!!

By Fiona Ball on January 17, 2026 Verified by Google

Absolutely the best caring, professional home health care company we have had .
I would definitely recommend them.
The level of care they gave my husband was second to none, awesome, awesome ladies and gentleman.

By Jo Wilson on October 9, 2025 Verified by Google

They met my needs after a serious fall making it possible for me to stay home. Caregivers were on time and worked hard to do what I asked in housekeeping, personal care, meal prep, and even helped with my pets. Thank you so much !

By Kay Brooks on June 29, 2025 Verified by Google

I was scheduled for back surgery in Pensacola on short notice. Family issues prevented immediate family from staying at the bedside after surgery and in the days post-op. I spoke with the Supervisor at Baptist Hospital to see if they had a “pool” of medical personnel who would be willing to do private duty and take the place of my family members but it turns out they didn’t. I called Home Instead to see if they provided such services and to my delight they did. All my interactions with the agency were smooth and uncomplicated. Dates and times were arranged and right on time the first of 5 ladies arrived. She was instrumental in helping me get up and in the chair right after surgery and then later taking my first small journey down the hall.
These ladies provided the services that my family would have done. In and out of bed, trips to the bathroom, walking the halls, trips to the vending machine, assisting with meal tray-all the 101 things that need doing but don’t necessarily require the services of medical personnel. The best part of it all were the ladies themselves! They were so kind and attentive, caring for me as though I was a member of their own family. I can honestly say, even though the time was short with each lady, we became friends. Home Instead has definitely done their homework in whom they hire as caregivers and if I or any other member of my family need ancillary care, in or out of the hospital-the first call will be made to Home Instead. All in all, my experience was made 100 % better by the loving and caring attention of these women. When I look back on my hospital experience it will always be with gratitude that the small group of 5 women cared for me as if I were one of their own. If you need a stand in for a family member that can’t be at your bedside, by all means use this agency. It’s one of the best decisions I’ve ever made.

By Don Brewer on January 18, 2023 Verified by Google

Knowing that I needed a caregiver service but was very concerned about my wife’s safety and quality of need, Home Instead came highly recommended from dear friend. The process to receive services was personable and professional which helped ease my anxiety somewhat.
When our personal caregiver, Tracey, arrived and we spent time going over all of particulars of ours needs and expectations, I felt a little more reassured. Within just a very few days of Tracey’s services, I knew that we had found the perfect match for our needs and have not regretted our decision at all.
We are grateful to have Home Instead to help us through these challenging times.