By Ezr3 M7hm3d on March 14, 2026 Verified by Google

We purchased a walk-in cooler, glass door display refrigerators, and some coffee and beverage bar equipment from horeca for our convenience store before opening. Everything arrived on time and in good condition. Their team kept us updated about delivery which helped us stay on schedule for our grand opening. Overall a smooth experience working with them.

By Mario Luna on February 16, 2026 Verified by Google

Great experience overall! Rebecca kept us updated regularly and did an excellent job coordinating with the carrier for a smooth delivery.
The 2-door freezer arrived on time, in perfect condition, and the quality is outstanding.
Highly recommend The HorecaStore for reliable equipment and great customer service!

Sr Manager : Mario Luna
Vista Lane
Charlotte, NC 28216

By Kimberly Lott-Castleberry on December 6, 2025 Verified by Google

Dion I was the young and very impressionable sales person that assisted us the moment we walked in the door. He kindly showed us where everything was amazed at the affordable prices excellent restaurant quality was each item we purchased. We would definitely be coming back and this will be our go-to place and we strongly recommend this amazing store---best customer service experience ever🤩😍😍

By Carolyn Nichols on November 3, 2025 Verified by Google

We were looking for a Refrigerator and Freezer Combo, and I must say the experience was excellent! The item came exactly as described, at a very reasonable price, and with plenty of options to choose from. Rebecca kept us updated throughout the process with great communication and support. I’d highly recommend everyone not to waste time—just go ahead and book your order first!

Nick, SCC Ministries

By Nazania qz on July 30, 2025 Verified by Google

⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Adam Ryan at The Horeca

I recently purchased an ice machine and sandwich prep unit from The Horeca for my new restaurant, and I couldn’t be more impressed with the customer service I received from Adam Ryan. From the start, Adam took the time to explain the product specifications in detail and helped me compare different models so I could make the right choice for my business.

What truly stood out was his support after the sale. When one of the products broke down just three days after installation, Adam answered my call on the weekend—his day off—and immediately took action. He contacted the brand owner directly and arranged for the repair. Thanks to him, everything was up and running again in no time.

Adam is not only knowledgeable and professional, but also incredibly dedicated. If you’re looking to buy equipment from The Horeca, Adam is the person you want to talk to. He’s awesome to work with and genuinely cares about helping his customers succeed.

(Attached: Photos of the ice machine and sandwich prep table I purchased.)