By David Schultz on August 8, 2026 Verified by Google

They say that they open at 9 am but nobody showed up until 9:05 then I was told to wait another 5 minutes while their computers start up. Glad we have options in Forney now!

By Chelsea Massa on March 20, 2026 Verified by Google

The manager who helped me previously was excellent. I’m not sure if he is still there, as the manager was off today. Unfortunately, the level of effort and care from the current staff was very disappointing. In a medical setting, compassion and a willingness to help should be a priority.

In particular, Lizzet seemed completely unbothered and provided very poor customer service. Based on this experience, I will not be returning.

By Gabriela Garza on February 25, 2026 Verified by Google

Was really good when they first opened, I think they’re getting slammed or lazy. After calling and being told my meds would be ready in 1 hr, I go to pick up to find out they’re not ready. I’m told another hour. I go back in about 3 hrs and they’re still not ready. I’m told to circle back into the long drive through at 7pm! Ridiculous. Will be switching pharmacies.

By Ruth Mares on May 8, 2025 Verified by Google

Was in need of a last-minute cake and was a little worried I wouldn’t be able to get one for the following day. Decided to go see if I could purchase one at Walmart and Kroger and I’ll say this before even acknowledging me with a hello I was told if you need a cake it needs to be 48 hours. We can’t help you. I have to say at both places the staff was very rude and active like they just didn’t have time for any of my questions.

But AnyWho, no time for negativity !!

I went to Tom Thumb here in Forney and I must say from the moment I walked in that store and was greeted, The atmosphere was amazing.
As soon as I made it to the bakery, everyone was smiling and saying hi. I spoke to one lady and told her I was in A bind . I didn’t know if they could help me. The first thing she said was, I’m sure we can just let me know what you need. And before I knew it, I had a perfect cake In less than 10 minutes! Chantelle was just awesome!!! Super sweet and nothing was too difficult for her! They completely made my day not only because I got a perfect cake but because they were all so sweet, helpful and amazing! So if you’re in a need for a cake, go visit Chantelle and all the amazing stuff at the bakery they will make it happen!

By C MZYK on January 5, 2025 Verified by Google

I LOVE ton thumb pharmacy!!! They are so quick to fill scripts and the drive thru is so convenient and there is never a line!! Always very courteous and helpful with all my questions. I have been using them since they opened. And they are the cheapest on good rx if you dont have insurance. And they ALWAYS answer my calls diligently... thanks Tom Thumb pharmacy for always making my pickup experience excellent!!!