By Gogo Smith on July 1, 2026 Verified by Google

I wanted to share my experience to help other shoppers make an informed decision.

I ordered two leather jackets and was extremely disappointed with the quality of what I received. Both jackets arrived heavily wrinkled, which was unexpected for new leather jackets.

The first jacket had a manufacturing defect inside the right sleeve. The sleeve lining appeared to be sewn incorrectly, with loose fabric and hanging threads, making it extremely difficult to get my arm into the jacket.

The second jacket had a zipper that became stuck during the very first fitting. The zipper would not unzip, and because the return tag was attached directly to the zipper, I had to cut the tag off after a long struggle just to remove the jacket. In my experience, this became an issue during the return process because the company later requested photos of the attached return tag.

Based on my previous purchases of Pelle Pelle leather jackets from various retailers over the years, I had serious concerns about the authenticity and overall quality of the jackets I received. The leather, construction, and overall workmanship were noticeably different from the Pelle Pelle jackets I have purchased in the past. I also found it unusual that the return tag was attached to the zipper. On every Pelle Pelle jacket I have previously owned, the tags were attached inside the jacket rather than to the zipper.

I contacted customer service immediately, explained the problems in detail, and sent multiple photographs documenting the defects. I repeatedly requested a full refund. Instead, I was offered an exchange and later a partial refund if I kept the jackets, both of which I declined because I wanted to return the defective items for a full refund.

After that, the communication stopped. I never received the return authorization or return instructions I had repeatedly requested.

Because I was unable to resolve the matter directly with the company, I contacted my bank and provided documentation of my purchase, photographs of the defects, and copies of the email correspondence. According to my experience, the company did not respond to my bank’s inquiry regarding the dispute. As a result, my bank refunded the full purchase price, and I was not required to return the jackets.

Based on my personal experience, I cannot recommend purchasing from this company. I encourage anyone considering an order to research the company carefully, compare the products with authentic Pelle Pelle jackets from authorized retailers, and pay close attention to the return process before making a purchase.

This review reflects my personal experience with my order.

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By Joseph Harris on January 16, 2026 Verified by Google

First u have to pay $100 exchange fee then when I was willing to pay that they said a red lock had to be on the zipper which it never came with just black tags so I couldn’t exchange…won’t be shopping here again!

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By Quentin Branch on December 6, 2025 Verified by Google

Place an order for a red jacket Pelle pelle Chi town edition this jacket was a fake leather was made from Garbage material I should’ve known when I purchased a jacket that this site didn’t look legitimate but I didn’t know I know what real pelle Jacket smell like butter, soft, and have a distinctive leather smell to it this jacket the studs were not correct. The alignment Of stitching was not correct the collar was too short, very disappointing. How can this company still be in business? we have to stop people from actually fraudulently creating product and stealing from the original creator Mark Buchanan jacket should not be sold by people who tried to steal other people‘s money by marketing the jacket at a lower price stating that it’s on sale that’s a red flag there I should have actually paid attention to that this jacket that I am going to purchase from an when I go into that store It shouldn’t it was a fraud don’t buy from them ever

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By lindsey spann on December 4, 2025 Verified by Google

Delivery took a little bit longer than expected but the coat is great quality, well made , and the detail work is Immaculate. Definitely will buy here again

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By Erika Scott on October 22, 2025 Verified by Google

This is a Fraud! It's listed in Texas. Texas no store listing for pelle-pelles. It's a website that takes orders and takes forever or may not ever come. My friend ordered a coat because she took her tag off they weren't going to accept it and it didn't fit. She begged them to return but the instructed them no returns. In-store would not have been so inconsiderate. Please don't lose your money

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By Craig McKay on March 2, 2025 Verified by Google

Horrible service. Paid for a jacket. It was too small they would not accept a return because red tag was removed. Do not deal with this company. Deal with company at your own risk. Do not deal with this company. Reported this company to BBB.

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By Craig McKay on February 26, 2025 Verified by Google

Horrible service. Paid for a jacket. It was too small they would not accept a return because red tag was removed. Do not deal with this company. Deal with company at your own risk. Do not deal with this company

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By Jesse Williams on January 23, 2025 Verified by Google

Can anybody real confirm that they actually purchased a jacket from this company, and actually got their package. I understand that the jackets aren’t real. But I just need confirmation that, you indeed placed an order and they actually fulfilled the order

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By Malachi Jean on January 17, 2025 Verified by Google

Got the delivery info and everything and it was delivered but the Pelle jackets are fake. Not real pelle. Dont cop if you want a real jacket

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By Tiffany Logan on January 15, 2025 Verified by Google

Horrible company, its a scam! Sell fake coats & when you try to return try to charge $100 restocking fees. Bad business

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By G M on January 14, 2025 Verified by Google

So I had to change my review at first I thought it wasn’t gonna come because I never got a tracking number and couldn’t get one but after I contacted PayPal all of a sudden, I got a tracking number, but the jacket came. It’s in good condition. I have no complaints.

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By G M on January 5, 2025 Verified by Google

Do not order from this place it’s a scam they never produced a tracking number the guy is foreign the address seems to be fake

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By Lee williams on December 31, 2024 Verified by Facebook

This place is Fake. They don’t sell real PellePelle. Knock offs sold. Beware!! Sold fake Pelle for $500. Do not buy ever!!!!!!!!

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By Master Black on November 22, 2024 Verified by Google

Fantastic experience this leather is top notch I have no complaints thank you Pelle Pelle

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By Dwayne Cohen on November 5, 2024 Verified by Google

I would like to thank the pelle pelle team for a great job well done. I will revisit you guys next year with a few friends and the prices are great..💯💯💯💯💯💪🏿💪🏿❤️

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By Jack Peterson on October 1, 2024 Verified by Google

I specially, like their costumer service they are pretty fast and the quality of their jackets is pretty good and the jackets are quite comfortable. I'd recommend !

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By Howard on September 9, 2024 Verified by Google

I have purchased the Pelle Pelle Picasso Jacket in recent days and I must say that I am in love with it. The leather used on it is of best quality, very comfortable and the Picasso design is very unique. It fits me perfectly and I always get compliments whenever I wear it. I highly recommend this trendy and different jacket

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By Payppp on August 16, 2024 Verified by Google

The Pelle jacket is awesome; fits great!

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By Tio on August 16, 2024 Verified by Google

The Pelle jacket is cool, but delivery took a bit too long.

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By Mimo on August 16, 2024 Verified by Google

Pelle is lit! It fits perfectly and looks even better!

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By Sarah Lint on July 24, 2024 Verified by Google

I love this pelle coat perfect Cool LL J pellepelle jacket. Great coat received today.

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By Olivia Fairchild on July 24, 2024 Verified by Google

After long time they are backk with legendary quality jackets

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