By Yen Downs on June 19, 2026 Verified by Google

Had a leak under our car, And the crew took more than great care of us. We drop it off five minutes before they closed and before noon the next day, they had already found the issue and even called around and got us price comparison for the replacement between all the local shops. It ended up being a manufacturer defect and we were taken care of, but I always come here for my oil change and will 100% come back for anything else that they can fix for me. Friendly and helpful, great bedside manner!

By jazmyn fowler on May 16, 2026 Verified by Google

The BEST customer service EVER!!!! I called PepBoys in niceville and they were rude and degrading, Take 5 Express Oil Change on the other hand, extremely nice and helpful with the popped tire. Only took about 30 minutes to change the tire and the had a whole entire line waiting. 10/10 RECOMMEND, service….INCREDIBLE!!!! Environment…AMAZING!!! WILL be coming back, and i recommend you come too!

By Jillian Hailey on March 20, 2026 Verified by Google

Made an appointment for 11am for an alignment, got there early. Called me 2 hours later saying that I’ll need a front tire because there’s separation and a “bubble” on the inside. I told them no and then they said I can come pick up my car. I get there turns out they didn't do the alignment because of the “bubble”. Little did they know we just switched the tires the other day. The computer alignment doesn’t even connect to the tire, it connects to the rim. If you didn’t have time for me or wanted to get more money out of me then just say that! Is it because I’m a woman?

I decided to give them the benefit of the doubt, went home and took the tire off and the tire was fine! Just a slight bent in the rim. Wasted my time. Should’ve known just to go to Kellers in Fort Walton… they’re cheaper and not with the bs. This is the second time being screwed by them, the last time I needed a valve stem replaced because it was leaking. They took my censored valve stem and replaced it with one without. They didn’t even tell me! Also took 2 hours. Should’ve never even went the second time. Trifling.

By K A on March 18, 2026 Verified by Google

After a bad experience at the Freeport location, I decided to give this location a try. I had an outstanding experience at Express Oil Change & Tire Engineers in Niceville thanks to Daniel. The tires I originally wanted weren’t in stock, but instead of just turning me away, he found me an even better set at a great price.

What really set him apart was his level of service, he even offered to pick up my car from my house, complete the work, and return it to me. That kind of convenience and customer care is rare these days. Most importantly, he made me feel like a customer should, valued and appreciated.

Daniel truly went above and beyond, and because of him, I’ll definitely continue to be a customer. If you need service, Ask for Daniel! I highly recommend this location.

By Ted B on February 14, 2026 Verified by Google

I had a great experience at Express Oil Change in Niceville. They got me in and out quickly for an oil change, and the entire team was friendly and professional.

I also asked about a tire rotation, and even though all of their bays were full, they still managed to fit me in without any wait. That kind of customer focus really stood out.

What I appreciated most was that they didn’t try to upsell me on services I didn’t need. In fact, they actually recommended that I wait on a couple items until a later visit. That honesty goes a long way.

Fast, efficient, and trustworthy. I’ll definitely be back.