By Cheryl L Medina on September 12, 2026 Verified by Google

We were an hour into a trip with our RV when the rv lost power and the battery light came on. We managed to limp our way off the highway into a Loves and stayed the night. We found an auto zone in Bath Ny and a sales associate named Mike Shutes he was amazing! He helped us diagnose the issue and come up with a solution so we could get back home safely. He deserves amazing kudos and recognition for going far above and beyond! He is a KEEPER!

By Chuck Bastie on November 11, 2025 Verified by Google

I was driving through Bath back to Canada and my service engine light came on. You can imagine my horror. I stopped in to see if I could get a diagnostic on the issue, and the staff was kind, and service oriented. We found the issue, and the peace of mind it saved me was priceless. They didnt charge me and were of the utmost help. Thank you SO much for your great customer service and help. This is indicative of your brand and service. Highly recommended

By Tammy on August 22, 2025 Verified by Google

Recently bought a battery at Auto Zone. Dakota assisted me with the purchase. He was friendly and showed me type of batteries and prices. 3 months later my battery was dead. I returned to the store and found out my warranty had expired a few weeks back. Well Dakota and Derek collaborated on this and i was given a new battery. What could have turned out to be a not so good day turned out to be a good one for me. Great people and great customer service

By Allwonkyvids on August 11, 2024 Verified by Google

Had a great experience at this just opened auto zone. I needed my battery replaced and the service tech Dakota was a great help. He even upsold me on parts to help avoid corrosion and applied it for me also. The ladies at the register were also helpful and applied the return credit for my new duralast gold battery. 100% recommend.

By a r on August 6, 2024 Verified by Google

Upon my arrival at the Bath, NY AutoZone, I was warmly welcomed by Derek and Veronica.Christian and Dakota assisted me in findinf the items I was looking for.
The service provided by these AutoZoners was truly professional.