By shobin julius on June 24, 2026 Verified by Google Renoshop

unreliable; the website said 36” solid wood vanity cabinet VSD36R $289.00; Owner Frank texted us confirmation of the item and asked us to pay the full price on website +tax in ‘cash’. When my partner made the 1 hr drive, the owner Frank sold us outdated model with long drawers which obstructs the sink plumbing. When objected, they said: take it or leave it!! My partner was forced to take the dusty floor model at the same price as a brand new sealed in package. Bad ethics! Bad business practice. We were left with no choice but to give in. Do not believe their website information.

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By Marc Samksar on April 20, 2026 Verified by Google Renoshop

I would completely avoid this place. They are completely disorganized since the very beginning we’ve been dealing with them. It has been nothing but absolute chaos and unneeded stress. We have we were we are being told one thing and then we’re full another thing which is cost a lot of time fuel and money. If you can avoid this place, avoid it at all costs. Items are missing for shipped from shipping orders very long delays to pick up one item and no regard for customer service.

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By Angie Earle on April 11, 2026 Verified by Google Renoshop

I am absolutely in love with my new kitchen! 😍 The design, the craftsmanship, and all the little details came together perfectly. The open concept makes such a huge difference - it feels so much bigger and brighter. Everything turned out even better than I expected, and it’s so much nicer to cook in now.

Huge thanks to the team for bringing my vision to life. Highly recommend to anyone looking to upgrade their space.

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By Irene Butenko on April 4, 2026 Verified by Google Renoshop

I got a vanity to assemnle, they put some wrong hardware, after 15 calls suggested i come over so they either show how to use as it is different from the one shown on their guide, or replace. We agred on the date. I came all the way from Scarboro, and they were closed. Should be open, based on what the door sign reads. Nobody ever called to reschedule. They stopped picking up my calls... horrible, lying, and waste of time and money. DO NOT SHOP HERE!!!

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By Nurul Khan on November 11, 2025 Verified by Google Renoshop

Found this shop to be an extraordinary one! I am quite happy with the service provided by Ms. Hafsa in particular!

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By Danielle Gray on October 6, 2025 Verified by Google Renoshop

Placed an online order. They canceled it and didn't bother reaching out to explain why... I just got an automated email saying that my order was canceled entirely.

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By Stephen Wiley on September 25, 2025 Verified by Google Renoshop

I ordered a stacking kit for my washer dryer. I was waiting for it to ship, and then randomly I got email saying it was cancelled. No explanation for why it was canceled, or anything like that. Just placed the order, and then randomly canceled my order 5 days later.
So I guess now I need to find somewhere else to buy it from

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By Paul & Grace Simonetti on May 30, 2025 Verified by Google Renoshop

Glad we found this place. We were looking to replace an under mount kitchen sink and after being told it was impossible by the ritzy store across the street, we tried Renoshop. Catherine was amazing help and immediately assured us it could be done. She found several options for us at half the price of the “other” store. The sink fits perfectly and looks great. This place also has some lovely kitchen and bathroom products. Well worth it.

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By Sabrina Tracey on August 9, 2024 Verified by Google Renoshop

Bought a vanity from them. It is good quality but terrible to assemble. There were no instructions. I reached out to them and they sent some hard to understand photos and a youtube video of a different model. We ended up hiring a contractor once we opened the box because we knew we were in over our head for the "easy to assemble" vanity. The contractor predicted it would take about 4 hours to assemble. We are 9 hours in and $1000 spent. Turns out we needed a filler piece which are typically included in these vanities so we had to spend another $90 - when it arrived it was scratched. The vanity doesn't include handles/pulls even though they are in the photos and there is no indication in the item description that they are not included. The backsplash was also the wrong length so thankfully the contactor had a wet saw and could cut it to the proper size. Avoid these guys!

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By julien m on June 8, 2024 Verified by Google Renoshop

They tried to scam me and get me to pay directly to them after it had already passed on my credit card. After I protested, they invented an excuse about the product I ordered to cancel my order.

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By Ed on March 4, 2024 Verified by Google Renoshop

Purchase a 42” vanity that was a little hard to find. It was for a spare room so I didn’t want to spend too much on it. Most of the stuff I found at big box stores was cheaply made and was still pretty expensive. Found one at the Reno-shop that claimed to be solid wood panels with plywood. Called them and arranged for shipping (I live in a remote area) which was quite reasonable. When I got the unit I was pleasantly surprised. The unit was solid maple with birch plywood for the back and sides. It even came with soft close drawer slides. Even the drawer boxes are dovetailed. All for $500. I would recommend you check them out if you are in the market for a vanity.

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By Noah Walker on August 16, 2023 Verified by Google Renoshop

Ordered a product online and was expecting a smooth process, lo and behold.

A C.S.R. called and said that my order was a "yellow" fraudulent order. They then explained that recently, a customer stole from them through a fraudulent order. I understand they are just trying to protect their business.
If the billing address and shipping address are the same, I'm not sure how they classified "fraudulent." They then proceeded to ask for a copy of my driver's license and credit card (Suspicious)- I've never had a vendor ask for this information. That's the point on online shopping - the security and convenience.
This experience felt like neither.

Oh, and they screen calls when you do try and contact them! Classy establishment!

We canceled the order before anything else went wrong.

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By Anthony Alston on January 13, 2023 Verified by Google Renoshop

The Team at Renoshop were an absolute pleasure to work with.Catherine was exceptionally professional with the way she addressed our needs and I highly recommend Dealing with Her when you are in the market to purchase Cabinets and appliances for your kitchen makeover.Her team of installation technicians are also very professional and efficient.
At the end of the job we were super happy and excited with the whole experience.
From communication and correspondence with Catherine to the end result.
I would say we have a beautiful kitchen and Renoshops prices will not be beat by anyone.
We actually received quotes from numerous cabinet companies and they are the Best price and quality.
Definitely a 5 out of 5 STAR.
Thanks Again Catherine.

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