By Cardinal Shrimp on March 10, 2009 Verified by Guest

I am very disappointed in the pictures I received from Lifetouch this year. In the past I have had no complaints.
This year I paid for my sons grade 12 pics and didn't receive any, he didn't even receive a student card. When contacted, they said that they cashed my check but there was no record of his picture being taken! I did get my check reimbursed.
For grad photos, it was even more disappointing. When I received my package my sons head was cut off in all the photos with one pose. And the package I ordered did not come as ordered. I had to send everything back and pick another pose, the woman I spoke to said she didn't know if his head would be cut off in that one!!!
Unbelievable. What happened to Lifetouch? They've gone downhill for sure.

By Cardinal Shrimp on March 10, 2009 Verified by Guest

I am very disappointed in the pictures I received from Lifetouch this year. In the past I have had no complaints.
This year I paid for my sons grade 12 pics and didn't receive any, he didn't even receive a student card. When contacted, they said that they cashed my check but there was no record of his picture being taken! I did get my check reimbursed.
For grad photos, it was even more disappointing. When I received my package my sons head was cut off in all the photos with one pose. And the package I ordered did not come as ordered. I had to send everything back and pick another pose, the woman I spoke to said she didn't know if his head would be cut off in that one!!!
Unbelievable. What happened to Lifetouch? They've gone downhill for sure.