Black's Photography

Black's Photography

1.0

(1 Review)

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2960 Kingsway Dr, Kitchener, ON, N2C 1X1

519-894-1340

Website

Listed In: Photography Supplies

Black's does photography and nothing else. That's the heart of the Black's difference. You don't go to a supermarket to get your car repaired. You don't buy designer clothes at a hardware store. So why would you get your pictures developed at a pharmacy or department store? We don't sell shampoo,… Read more

1.0

1 Review

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faithpoole

By faithpoole on February 3, 2011 Verified by Email

December 10, 2010 we took in a video to have 3 copies made for Christmas presents. The sales girl said we were within the deadline to get it in time for Christmas. This did not happen and I was forced to go and buy other Christmas presents, so my family would have something to open Christmas Day.

I called the store numerous times and my videos still were not in. Finally, I was given the number for the lab, and the lab said it should be sent out to the Kingsway Dr store in a couple of days as that was there delivery day on Friday. They told me their cut off date to have things back by Christmas was the end of November, but Kingsway Dr. told me differently and said I was within the time frame when I specifically asked them. Black's should get their story straight with all the employees, so the customers like me don't suffer.

I called the store again and my product had not come in. This is now Febuary 3, 2011 and still I have received nothing.

No one has had the decency to call me, or apologize or even let me know what's going on. I don't feel I should have to even pay for this after all this trouble. Have they lost my product? What's going on? I would appreciate it, if a manager got back to me.

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faithpoole

By faithpoole on February 3, 2011 Verified by Email

December 10, 2010 we took in a video to have 3 copies made for Christmas presents. The sales girl said we were within the deadline to get it in time for Christmas. This did not happen and I was forced to go and buy other Christmas presents, so my family would have something to open Christmas Day.

I called the store numerous times and my videos still were not in. Finally, I was given the number for the lab, and the lab said it should be sent out to the Kingsway Dr store in a couple of days as that was there delivery day on Friday. They told me their cut off date to have things back by Christmas was the end of November, but Kingsway Dr. told me differently and said I was within the time frame when I specifically asked them. Black's should get their story straight with all the employees, so the customers like me don't suffer.

I called the store again and my product had not come in. This is now Febuary 3, 2011 and still I have received nothing.

No one has had the decency to call me, or apologize or even let me know what's going on. I don't feel I should have to even pay for this after all this trouble. Have they lost my product? What's going on? I would appreciate it, if a manager got back to me.

Write a Comment

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Black's Photography 1.0 out of 5.0 based on 1 user review.

Black's Photography
2960 Kingsway Dr, Kitchener, ON
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