By James Harris on November 2, 2023 Verified by Google

Came to the site, reviewed the project and discussed issues and possible costs. Said he would get back to me with a formal estimate within a week. Did not follow through with an estimate and would not return my calls. I tried for more than a week after the date he said he would send the estimate but never received a call back, not even to inform me that he decided not to take on my project. Very poor customer service and certainly not in alignment with the name of his company(Integrity).

Jim H.
Salem

By Dave Mengel on February 1, 2021 Verified by Google

Justin and his team came out after we had a kitchen fire and the landlord decided to renovate the entire home. He packed, cleaned, and arranged to have everything moved to temporary housing in a blue box (pods) type storage. They were honest, trustworthy and even though not everything was not perfect (what goes perfect after a fire) he was great to work with and made it all right in the end. Integrity is a good name for this company, would not hesitate to use them again.

By Angie Castaneda on August 10, 2020 Verified by Google

My experience with Justin and Integrity Restoration was amazing. I would recommend no other. Thank you so much for the great work and going over and above to get the job done. Not many contractors would stay late into the evening to get things done like you guys did.

By TM Nepomuceno on July 7, 2020 Verified by Google

We had a leaky shower pipe that soaked through the floor boards of 3 rooms and led to visible mold in my son's closet. Our plumber recommended Justin from Integrity Restoration. Justin came that same evening to assess the damages and talked me through the remediation, restoration, and insurance process. I was immediately pleased that Justin removed his shoes prior to entering our home, without prompting. He was careful to contain any debris with protective plastic sheeting and ensured a thorough clean-up. The entire process took him 2 weeks to complete and the final cost matched his estimate. Should I ever require restoration services again, I wouldn't hesitate to call Justin.

By Poul Murtha on July 1, 2020 Verified by Google

Justin was prompt in responding to my request for help. His estimate was very reasonable. He was very, very helpful in working with the insurance company to help with the cost. Most importantly, Justin's work is done as promised, at cost, and on time.